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CrazePlay Casino: [solved] 1500€ won. Win canceled due to allegedly exceeding the 4€ limit

Topic created on 30th Jun. 2021 | Page: 1 of 2 | Answers: 11 | Views: 2,713
denyo123
Experienced

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 03:58 pm CEST#1
0 Likes

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Afternoon

I have won 1500€ in the said casino. The win was completely canceled because I apparently exceeded the 4€ bonus limit. However, to my knowledge, this has never happened.

I would ask you to check this once for me and the said casino, if there is a contact once to kontatktieren.

Best regards
Dennis

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upola
Legend

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 04:08 pm CEST#2
0 Likes

Nobody has liked this post so far
Can't you look in your game history.
Did you buy free spins, that is also forbidden.

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denyo123
Experienced

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 04:10 pm CEST#3
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Nobody has liked this post so far
have now received an info. Apparently 5 bets were over the 4€.

Is there nothing you can do now?

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upola
Legend

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 04:17 pm CEST#4
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Nobody has liked this post so far
If the casino is not accommodating, you can't do anything.

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denyo123
Experienced

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 04:19 pm CEST#5
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I am told that there is nothing you can do. Maybe one of Gamblejoe can contact the group again and see what is possible.

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upola
Legend

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 04:26 pm CEST#6
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Sarkasto Sarkasto
You have violated the terms and conditions, Gj can not do anything.

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tEquilA
Amateur

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

30th Jun. 2021, at 06:05 pm CEST#7
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You won't stand a chance. Violation of terms and conditions is a violation of terms and conditions. Therefore, always read and understand the rules first, then deposit.

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denyo123
Experienced

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

1st Jul. 2021, at 12:11 am CEST#8
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My hope is simply that the casino may eventually show kulanz when asked by Gamblejoe
It was only 5 bets towards the end of the bonus with the ladder in a Gamoma game. I was unfortunately so not aware with the rules Really very painful and annoying.

Maybe you can find a common solution. I would be grateful in any case.

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gamble1
Icon

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

1st Jul. 2021, at 03:09 pm CEST#9
0 Likes

Nobody has liked this post so far
denyo123 wrote on 01/07/2021 at 00:11: My hope is simply that the casino may eventually show kulanz when asked by Gamblejoe
It was only 5 bets towards the end of the bonus with the ladder in a Gamoma game. I was unfortunately so not aware with the rules Really very painful and annoying.

Maybe you can find a common solution. I would be grateful in any case.

In such a case, you can usually be happy if you get your Deposit back out of goodwill more there is usually not if you are not now just an account that 10k a day reinhaut there and even there many insist on your AGB's

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BinGOLDiG
Expert

[solved] 1500€ won. Win canceled due to allegedly exceeding the 4€...

2nd Jul. 2021, at 01:43 pm CEST#10
0 Likes

Nobody has liked this post so far
What was that for a casino anyway? See no name!!!
Otherwise, it could also be that gamblejoe has nothing to do with the casino and you would have to turn rather to casinoguru or askgamblers

This post has been translated automatically

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