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CrazePlay Casino: [solved] CrazePlay and a few thoughts (Page 4)

Topic created on 02nd Apr. 2022 | Page: 4 of 10 | Answers: 90 | Views: 13,947
CashimashiSupport
Rookie
Falko wrote on 04.04.2022 at 21:59: Cashimashi is also Gammix and there was exactly the same trouble 2 weeks ago here in the forum. Someone had won a large sum and then did not receive his win because his salary records did not cover his deposits. During the discussion even the CashiMashi manager took part, but he remained firm and the user did not get his win, because the proofs of the money submitted by him were not sufficient for the casino.

This is so not correct, it was not even submitted the required documents!

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CashimashiSupport
Rookie
Testi99 wrote on 04/04/2022 at 21:46: Ok, so it becomes a nightmare after all.

Crazeplay wanted my pay stubs for the last three months, which I sent. Now they claim that my salary is not enough for the deposits from October 21 - December 21. I wasn't even registered with Crazeplay then!!! With other Gammixbucks yes, but what does that have to do with the win now with Crazeplay? In addition, they want the complete (!!!) account statements of these months (10-12 2021). I should show all transactions of these months

I'm all over the place, what are they getting at?

Once to explain for you, all Gammix casinos are seen together. Even if you weren't at Crazeplay at the time. From the looks of it, you have an open SOW at another Gammix casino. That's why the check. If you have casino winnings, send that along to them

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Testi99
Amateur
CashimashiSupport wrote on 04/06/2022 at 16:28
Once to explain for you, all Gammix casinos are seen together. Even if you weren't at Crazeplay at the time. From the looks of it, you have an open SOW at another Gammix casino. That's why the check. If you have casino winnings, send that to them as well

Hi, thanks for your feedback. I have really sent everything to CrazePlay now, bank statements showing my additional earnings, statements and proof of income. I realize by now that the casinos are required to do this
And since I think that everything is traceable and ok with me, it will certainly work out with the payout 😊

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CashimashiSupport
Rookie
Testi99 wrote on 04/06/2022 at 19:57
Hi, thanks for your feedback. I have really sent everything to CrazePlay now, bank statements showing my additional income, statements and proof of income. I realize by now that the casinos are required to do this
And since I think that everything is traceable and ok with me, it will certainly work out with the payout 😊

I have there unfortunately no insight on it, but if you have kept to the bonus conditions, then nothing stands in the way. Congratulations in any case on your win

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Testi99
Amateur
I thank you 😊 Will then let you know here when everything is there 😊

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slotliebe89
Elite

CashimashiSupport wrote on 04/06/2022 at 16:28
Once to explain for you, all Gammix casinos are seen together. Even if you weren't at Crazeplay at the time. From the looks of it, you have an open SOW at another Gammix casino. That's why the check. If you have casino winnings, send that to them as well

Wouldn't you have to go through Verification at only one casino in the group then?

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DieWunderharke5000
Top Member
CashimashiSupport wrote on 04/06/2022 at 22:06
I don't have any insight on that unfortunately, but if you followed the Bonus terms and conditions, then there's nothing in the way. Congratulations in any case on your win

Och, you can surely think of another reason why you do not pay until the player has gambled away everything again. 2.7K you have already collected due to your bonus rules lol

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Caro
Expert
DieWunderharke5000 wrote on 07.04.2022 at 09:49 Clock
Och, surely you can think of another reason why you won't pay until the player has gambled it all away again. 2.7K you have already collected due to your bonus rules lol


This is not about CashiMashi, this is about CrazePlay (same group but different casino manager)

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Jubla2014
Top Member
The whole group is a joke.

Abominable casinos.

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Testi99
Amateur
Actually, I can't say anything bad about the Gammix Group so far. Sure, the bonus conditions really annoyed me, but I am ultimately responsible for that. At CashMashi I once had a larger payout, which took a little longer for my taste, but was ultimately paid out smoothly.

Here at CrazePlay I still hang in the Verification, yes. But I have everything verified and assume a good ending

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