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Caxino: Caxino cancels payout after acceptance (Page 4)

Topic created on 12th Aug. 2020 | Page: 4 of 5 | Answers: 41 | Views: 6,218
Seraph1980
Visitor

Caxino cancels payout after acceptance

12th Aug. 2020, at 10:36 pm CEST#31
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ruhrpott wrote on 12.08.2020 at 22:26
It does not require that. It is and remains a 40 € transaction. You also had 40 € deducted from your balance, not 50 cents. And accordingly, it is completely irrelevant whether bonus purchases are allowed or not, you have made and wagered 40 € in one transaction.
And that you may not use more than 5 €, I have already written to you above, which you seem to have deliberately ignored.

And again: Bonus Buys are not forbidden. And one-sided possibilities 7 days after a win to say, you get only 10 percent, should be not only morally wrong, but also legally wrong. Not to mention that any casino could stop this if it wanted to

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ruhrpott
Expert

Caxino cancels payout after acceptance

12th Aug. 2020, at 10:38 pm CEST#32
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Seraph1980 wrote on 08/12/2020 at 10:36 pm

And again, bonus buys are not illegal. And unilateral possibilities 7 days after a win to say you only get 10% should not only be morally wrong, but also legally wrong. Not to mention that any casino could stop that if they wanted to

It's really not that easy with you, unfortunately. Even IF bonus purchases were not prohibited, you have despite everything 40 € ! in a transaction bet because also 40 € of your balance have gone.
How that happened in the end is secondary at most.

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gamble1
Icon

Caxino cancels payout after acceptance

12th Aug. 2020, at 10:39 pm CEST#33
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Liked this post: Avatar von keviac keviac, Avatar von ruhrpott ruhrpott, Avatar von Tobsen Tobsen, Avatar von Tostie91 Tostie91
Also I can understand your frustration here there are some who already had such a problem but it is more than unfair to put people who want to help you suddenly in a track because they do not fit into your opinion

In the terms and conditions it is clearly stated under point 8.11 The highest bet per bet with Bonus money is 5 EUR per spin or 0.50 EUR per bet line until the Wagering requirements are met. Caxino reserves the right to refuse bets and wins from bets on larger amounts.

By your purchase you have not violated the point with 50 cents per line but just the point with the bet over 5 €

Action and reaction = You specify as action buy free spins and the reaction is 40 € Costs the

But you have with money that is given to you only the right to spend a maximum of 5 € in one go and here you have obviously spent 40 € at once ergo it is not allowed

Read further in the AGB's exactly taken is entitled to you from this point 0,0 € because all conditions that meet here you have confirmed to have read and to accept

It is more than Kulant to get anything at all because if you look at it soberly you have deposited 200 € and the casino has given you 200 € what you do with your money is not important to them but you were in their bonus money they have given you and then their rules apply

So you broke their rules with money you got as a gift from them and now you complain that they pay you some money out of goodwill to which they are not obligated?

As I said I can understand you but from my point of view it is more than clear if it would have been because of the Risk ladder I would have said ok this is a trap but so obvious with 5€ allowed and 40 € spent come on

Book it as an apprenticeship and pay attention better in the future or play without a bonus but I assure you if you pay attention or ask times in doubt bonus is something great I never had problems with a casino whether Wildz, Caxino, sunmaker, Videoslots, Mr.green, Vera&John, Genesis, Slots million

Everywhere I played with bonus and always got the money although most have Max Bet

All the best to you and don't pamp the guys and gals here like that they all just want to help you

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derzweifel
Experienced

Caxino cancels payout after acceptance

12th Aug. 2020, at 10:42 pm CEST#34
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Seraph1980 wrote on 08/12/2020 at 10:36 PM

And again, bonus buys are not banned

They are not, but may cost a maximum of 5€ when you are in the Bonus money

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ruhrpott
Expert

Caxino cancels payout after acceptance

12th Aug. 2020, at 10:44 pm CEST#35
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Liked this post: Avatar von Chrizzi Chrizzi, Avatar von gamble1 gamble1, Avatar von keviac keviac
@gamble1 has explained it very detailed and impressive. There is nothing more to add, perfect contribution.

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Katharina2
Top Member

Caxino cancels payout after acceptance

12th Aug. 2020, at 11:48 pm CEST#36
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Well...*PROFI ON TOUR* ...... ... .

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Anonym

Caxino cancels payout after acceptance

12th Aug. 2020, at 11:51 pm CEST#37
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I have to agree with him on one point. The OC could put a single small sentence in the bonsubterms about the bonusbuy and the sausage would be ready.
I see it as a deliberate faux pas, set up for rookies. And all too often they fall into it.

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Seraph1980
Visitor

Caxino cancels payout after acceptance

13th Aug. 2020, at 07:43 am CEST#38
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"Caxino reserves the right to refuse bets and wins from bets on larger amounts. " Not so, they do not refuse the bets if I do not win with it

In addition: It is technically easy to limit the MaxBet to 5 euros in the game itself with bonus money. Or even to block bonus buys

And I actually take it as a lesson. I prefer to stay with Pokerstars

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existenzrippa
Rookie

Caxino cancels payout after acceptance

13th Aug. 2020, at 07:35 pm CEST#2
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Attention: Pokerstars slots do not run in the max. RTP mode of the Provider anymore. e.g. RedTiger slots run on the 92% RTP versions, instead of 95+

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Lucas001
Amateur

Caxino cancels payout after acceptance

13th Aug. 2020, at 07:44 pm CEST#3
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Seraph1980 wrote on 08/13/2020 at 07:43: "Caxino reserves the right to refuse bets and wins from bets on larger amounts. " Not true like that, they don't refuse the bets if I don't win with it

Besides: It is technically easy to limit the MaxBet to 5 euros in the game itself with bonus money. Or even to block bonus buys

And I actually take it as a lesson. I prefer to stay with Pokerstars.

Why would they do that? Would be an own goal for them
The casinos have to do something to make money and if it just means not to mention everything, then they just do it that way. 🤷♂️

Said ned for nothing, leave out the bonus, as long as there are people who play bonus, people who play without are happy. Hart is but unfortunately so, by mistakes you make in the bonus, the casino is happy and a player who plays without because the always gets his money.

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