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Caxino: Caxino cancels payout after acceptance (Page 3)

Topic created on 12th Aug. 2020 | Page: 3 of 5 | Answers: 41 | Views: 6,246
upola
Legend
What do you want to hear here?
What is the nonsense me per casino.
The casino makes the rules, not we.that have already told you here some users.
If you do not want to accept that, ok.
But stop with pro casino.

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Seraph1980
Visitor

derzweifel wrote on 12.08.2020 at 21:31
Without bonus he would have won nothing, because his 200€ real money just ran down. So he has 345 euros

Also, on topic, if you buy a feature for 40€, you place a bet for that same 40€ - why would the bet be 0.50€ if 40€ is deducted from your account? The casino apparently only cleared you the win from this forbidden bet and paid out the rest, which is frankly accommodating. Many others would have refunded your Deposit at best

It also has nothing to do with Pro Player or Pro Casino - I understand how much it upsets you at that amount, but that doesn't change the facts.

The stake per spin is 50 cents with a bonus buy of 40 euros. Otherwise I would have received 6880 times 40 euros. I would be satisfied with 10 percent of that. And they have not only deleted the win, they only want to fob me off with 10 percent of it

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ruhrpott
Expert

Seraph1980 wrote on 08/12/2020 at 9:11 pm

Deposited 200 euros + 100% bonus. 200 real money ran down, wanted to gamble away the Bonus money also just. And that has just ignited. According to their logic, they would have had to pay just GAR NIX, so why 345? 10 percent of the big hit. This is arbitrary and not supported by any law. It is also not in the bonus conditions that I may not buy any features, not even that I may not bet more than 5 euros

https://www.caxino.com/de/bonus/online-casino-bonus/

I would advise you to carefully read the terms and conditions again, especially the point "8.11".

Before you accuse the casino of something, you should at least inform yourself properly.

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Lucas001
Amateur
Seraph1980 wrote on 08/12/2020 at 9:33 pm

And again Pro Casino. Thought this was a pro player forum. So I should be happy that I get at least 10%? Why? Bet accepted means output accepted. Bet not possible is technically feasible. If Bonusmoney then MaxBet 5 euros.

You have to listen and read, you f**ked up and not us. Leave this pro snot out of it. Everyone told you that casino have their rules, nothing more
I'm just trying to help you from experience, what I read here every day.

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Tostie91
Amateur
Seraph1980 wrote on 08/12/2020 at 9:50 pm

The stake per spin is 50 cents with a bonus buy of 40 euros now times. Otherwise I would have got 6880 times 40 euros. Of that I would also be satisfied with 10 percent. And they have not only deleted the win, they just want to fob me off with 10 percent of it


Digga, do not argue with us. You made a mistake, that's it

40 Euro Feature Buy is a 40 Euro bet and not a 50 Cent bet. You bought the feature and that has nothing to do with the bet per line.

Make it better next time and let the people here with your pro and contra manure in peace if one already takes extra time for you

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Seraph1980
Visitor
Okay, "rules." Point taken. I'm the idiot who walked into a trap. It's okay to lose 40 euros than to win something with it. Because casino said so

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Seraph1980
Visitor

Tostie91 wrote on 12/08/2020 at 22:00
Digga, don't argue with us. You made a mistake finished off

40 Euro Feature Buy is a 40 Euro bet and not a 50 Cent bet. You bought the feature and that has nothing to do with the bet per line.

Make it better next time and let the people here with your pro and contra manure in peace if one already takes extra time for you.

Show me the passage in the terms and conditions that says that and I'll give it a rest. Nowhere does it say that I can't buy a bonus. If it were specified somewhere so, I would not be upset

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derzweifel
Experienced
Seraph1980 wrote on 08/12/2020 at 10:08 pm: Okay, "rules". Point taken. I'm the idiot who walked into a trap. It's okay to lose 40 euros than win something with it. Because casino said so.

No one means you any harm here, Maxbet violations by Feature Buy or win ladder are simply the order of the day - for inexperienced players this may seem like a trap, but objectively it's not so far-fetched. Sleep on it

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derzweifel
Experienced
Seraph1980 wrote on 08/12/2020 at 10:19 PM

Show me the passage in the terms and conditions that says that and I'll give it a rest. Nowhere does it say I can't buy a bonus. If it was specified somewhere like that, I wouldn't be upset

It has already been linked to you - you just don't want to accept that it is a 40€ bet when you wager 40€

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ruhrpott
Expert
Seraph1980 wrote on 08/12/2020 at 10:19 PM

Show me the passage in the terms and conditions that says that and I'll give it a rest. Nowhere does it say I can't buy a bonus. If it was specified somewhere like that, I wouldn't be upset

It does not require it. It is and remains a 40 € transaction. You were also deducted 40 € from your balance, and not 50 cents. And accordingly, it is completely irrelevant whether bonus purchases are allowed or not, you have made 40 € in one transaction and bet.
And that you may not use more than 5 €, I have already written to you above, which you seem to have deliberately ignored.

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