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Caxino: Caxino cancels payout after acceptance (Page 2)

Topic created on 12th Aug. 2020 | Page: 2 of 5 | Answers: 41 | Views: 6,249
Lucas001
Amateur
rEMARK SET:

If you want to win money, don't use the bonus. You will only have trouble and that for a few more bucks.

Next time, you can do it:-)

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upola
Legend
Seraph1980 wrote on 12/08/2020 at 20:11: Then explain to me why losses are not refunded via MaxBet, but wins are retained. Also: the bonus conditions say nothing about bonus buys. I once learned that you should be friendly even when losing.

We have the rule but not made.we can not explain that to you.
I also think it sucks that in the conditions is not pointed out.
But the casino makes the rules.
And yes, the casino is happy about every win they do not have to pay out because against the terms and conditions would be violated.

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Seraph1980
Visitor
If it were just a few bucks, I wouldn't be upset. But it's over 3k that was cancelled due to arbitrariness. Due to one-sided conditions

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Seraph1980
Visitor

upola wrote on 12.08.2020 at 20:31
We have made the rule but not.We can not explain that to you either.
I also think it sucks that in the conditions is not pointed out.
But the casino makes the rules.
And yes, the casino is happy about every win they do not have to pay out because against the terms and conditions would be violated.

Sounds pro casino, not pro player. Why does the casino begrudge me 345 euros withdrawable? But just not the 3440 from the bonus buy, which is not prohibited, according to the terms and conditions? It is nowhere in the conditions that I may not

https://www.caxino.com/de/bonus/online-casino-bonus/


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Lucas001
Amateur
Seraph1980 wrote on 08/12/2020 at 8:31 PM: If it were just a few bucks, I wouldn't be upset. But it's over 3k that was cancelled due to arbitrariness. Due to one sided conditions.

You have to go much lower. Namely, where you deposited money plus just the bonus. What did you Deposit? Maybe 500€? The rest bonus on top? The 3k, play so first no role. Could have been only 1000€ win. Have just violated and that's the point, whether 3k or 1 million

See it as a lesson and write off the money, as sorry as I am

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Seraph1980
Visitor

Lucas001 wrote on 08/12/2020 at 9:04 pm
You have to set it much lower. Namely, where you have deposited money plus just the bonus. What did you Deposit? Maybe 500€? Rest bonus on top? The 3k, play so first no role. Could have been only 1000€ win. Have just violated and that's the point, whether 3k or 1 million

See it as a lesson and write off the money, as sorry as I am.

Have 200 euros deposited + 100% bonus. 200 real money ran down, wanted the Bonus money also simply verzocken. And that has just ignited. According to their logic, they would have had to pay just GAR NIX, so why 345? 10 percent of the big hit. This is arbitrary and not supported by any law. It is also not in the bonus conditions that I may not buy any features, not even that I may not bet more than 5 euros

https://www.caxino.com/de/bonus/online-casino-bonus/

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Lucas001
Amateur
I can only repeat myself, young man
With bonus there are quite a few problems, every day people come and say get my money ned and then you ask there, bonus activated

Casinos are ned stupid and make that scho clever with their actions. The awakening then comes with the payout

The one who plays ned with bonus, gets his coal sooner or later and the one who plays with bonus just 10% or more often seen, maximum their Deposit back

I can only give you the Tip, stop playing with bonus and enjoy your win afterwards.

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derzweifel
Experienced
Lucas001 wrote on 12/08/2020 at 21:28: I can only repeat myself young man
With bonus there are quite a lot of problems, every day people come and say get my money ned and then you ask there bonus activated

Casinos are ned stupid and do that scho clever with their promotions. The awakening then comes with the payout

The one who plays ned with bonus, gets his coal sooner or later and the one who plays with bonus just 10% or more often seen, maximum their Deposit back

I can only give you the Tip, stop playing with bonus and enjoy your win afterwards.

Without bonus he would have won nothing, because his 200€ real money just ran down. So he has 345 euros

Also, on topic, when you buy a feature for 40€, you place a bet for that same 40€ - why would the bet be 0.50€ when 40€ is deducted from your account? The casino apparently only cleared you the win from this forbidden bet and paid out the rest, which is frankly accommodating. Many others would have refunded your deposit at best

It also has nothing to do with Pro Player or Pro Casino - I understand how much it upsets you at that amount, but that doesn't change the facts.

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Seraph1980
Visitor

Lucas001 wrote on 12/08/2020 at 21:28: I can only repeat myself young man
With bonus there are quite a lot of problems, every day people come and say get my money ned and then you ask there bonus activated

Casinos are ned stupid and do that scho clever with their promotions. The awakening then comes with the payout

The one who plays ned with bonus, gets his coal sooner or later and the one who plays with bonus just 10% or more often seen, maximum their Deposit back

I can only give you the Tip, stop playing with bonus and enjoy your win afterwards.

And again Pro Casino. Thought this was a pro player forum. So I should be happy that I get at least 10%? Why? Bet accepted means output accepted. Bet not possible is technically feasible. If Bonusmoney then MaxBet 5 euros

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Lucas001
Amateur
derzweifel wrote on 12.08.2020 at 21:31
Without bonus he would have won nothing, because his 200€ real money just ran down. So he has 345 euros.

Okay, yes right 145€ plus from over 3k miese. Forgive me for my comment. With 400€ Deposit, he would be 3k in plus

Gambling just, sometimes you win at 200€ stake and sometimes you lose 200€. Bonus is almost always loss. 😉

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