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Casumo: [solved] Casumo Struggle on payout of 15k (Page 4)

Topic created on 21st Jul. 2020 | Page: 4 of 5 | Answers: 43 | Views: 9,992
CThomann1988
Visitor

[solved] Casumo Struggle on payout of 15k

24th Jul. 2020, at 02:34 pm CEST#31
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@TheSunman --> Or should I better write fellow sufferer! May I ask if your money arrived today now with you?

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Katharina2
Top Member

[solved] Casumo Struggle on payout of 15k

25th Jul. 2020, at 12:09 pm CEST#32
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Casumo already ran in advertising, yet it repeatedly stands out due to unfair
Payout conditions. In a constantly growing online market, the
Competition is so high that the business for such casinos becomes harder and
ruinous. Let's hope it's not......

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

29th Jul. 2020, at 09:04 am CEST#33
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Moin, my money from Casumo arrived with a huge delay (approval + "bank ways") finally with me!

I first had the fear that Casumo was insolvent - however, I can calm my fellow sufferers here a little. I have been waiting for another payout of 500 Euros for almost a week now. This time I make no pressure at Casumo and see how it goes on the regular way.

As alternatives to Casumo I can recommend Thrills, Casinoheroes, Royal Panda and Video Slots - they pay out in real time

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CThomann1988
Visitor

[solved] Casumo Struggle on payout of 15k

29th Jul. 2020, at 10:40 am CEST#34
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TheSunMan wrote on 29.07.2020 at 09:04: Moin, my money from Casumo arrived with a huge delay (approval + "bank ways") finally with me!

I was initially afraid that Casumo was insolvent - however, I can somewhat reassure my fellow sufferers here. I have been waiting for another payout of 500 Euros for almost a week now. This time I make no pressure at Casumo and see how it goes on the regular way.

As alternatives to Casumo I can recommend Thrills, Casinoheroes, Royal Panda and Video Slots - they pay out in real time

This is news that builds me up a lot! So how long did it effectively take from the withdrawal request to the payout in your bank account?

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

29th Jul. 2020, at 11:42 am CEST#35
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approx. 11 to 12 days.... less than yours. But may be because I had to go to the powerful on the nerves to speed up the whole thing something. If you want I can give you the WhatsApp of the VIP manager. But I am firmly convinced that it will accumulate again.

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Kev1988
Rookie

[solved] Casumo Struggle on payout of 15k

3rd Aug. 2020, at 07:44 pm CEST#36
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Uha people that does not sound good. I am now also waiting over a week for 4 k.... Bank withdrawal---> No Skrill ---> No but bank withdrawal a back and forth and each time the same, 72std wait....

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

18th Aug. 2020, at 08:09 am CEST#37
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The Struggle continues. Now I have also managed to become one of the candidates who have to prove their income. Already tried everything:



  • Proof of annual salary 2019 from employer: Rejected

  • Bank statements for the last 3 months where all income can be seen: Rejected

  • Tax advisor export of extra income: Rejected

  • All outgoing invoices and credit memos receipts from the last 3 months from side business: Rejected

  • 2019 income tax return: Rejected (but if I get the notice from the FA in about 2 months, that might do it with little luck)



I have gone completely naked and they just keep rejecting. Without any reason... When I write to the support, they just say: Thank you, we forward to the payment department - communication apparently does not take place there - neither internally nor to the customer.

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

21st Aug. 2020, at 09:49 am CEST#38
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It has now turned out that Casumo probably only wanted to have the wage statements of the last three months from my employer.

I requested these statements from my employer, who sent me 3 scans, which I then uploaded to Casumo.

They were then rejected again with the reason that only photos or the original PDFs can be accepted - no scans!

The next day I uploaded the documents as a photo, first thing in the morning - but there was no response from Casumo. Overnight, my WhatsApp contact (Loyalty Manager) also blocked me, although I gave him only once in the morning the info that now uploaded the documents in the correct format.

The situation is just strongly cringe and you feel anything but well. It may be that they have to check everything carefully. But that is just really exaggerated. Especially since it does not concern where I get my money - but it is rather a matter of the tax office.

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

21st Aug. 2020, at 09:53 am CEST#39
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And just saw, documents were rejected again .

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TheSunMan
Rookie

[solved] Casumo Struggle on payout of 15k

21st Aug. 2020, at 10:06 am CEST#40
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Hi,

Your documents have now been verified.
We found out that the amount you deposited into your Casumo account in May and June was higher than your income.


We now need documents that can show your financial means in May and June, everything you had at your disposal or took in over and above your salary.


Thank you!




It's just so completely LAUGHTER, they've already had ALL bank statements and ALL extra income from the last three months submitted by me

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