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Casumo: [resolved] Casumo refuses to pay out / proof of income (Page 7)

Topic created on 16th Aug. 2019 | Page: 7 of 8 | Answers: 77 | Views: 19,576
Anonym

[resolved] Casumo refuses to pay out / proof of income

21st Aug. 2019, at 04:04 pm CEST#61
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fros7byte wrote on 08/21/2019 at 15:05: photographed account statement was of course rejected. this time again a completely different reason than before: "pls dont cover details".
i have of course blacked out account balance and other bookings, because it has Casumo a wet shit to concern, what else i use my money for and even more so how high my account balance is
and that's the end of my latin. i don't have any more proof and i can't think of any more...after 11 documents....

If I were you, I would fly to Malta, get a lawyer there and visit Casumo directly. I also ask myself the question of the logical consequence now. If they reject everything now and can't prove where the money comes from, they would theoretically have to hand over the money you have deposited so far. Because it could be money laundering. Let's see how long they will continue to dither around

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fros7byte
Rookie

[resolved] Casumo refuses to pay out / proof of income

21st Aug. 2019, at 04:43 pm CEST#62
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Rollstevmroll wrote on 08/21/2019 4:04 PM

I would in your place now wsl. fly to Malta, get a lawyer there and visit Casumo directly. Because to me also the question arises about the logical consequence now. If they reject everything now and can't prove where the money comes from, they would theoretically have to hand over the money you have deposited so far. Because it could be money laundering. Let's see how long they will continue to dither around

right. as i already said: if they suspect money laundering, then please just return all deposits to me and block my account forever. you can also file a criminal complaint or something similar so that they can further investigate which drug money i used to finance the enormous losses at moon princess
all losses at Casumo would be done for me and i would be in total with the gambling probably even almost in the plus. a dream.

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Marqes
Expert

[resolved] Casumo refuses to pay out / proof of income

21st Aug. 2019, at 06:56 pm CEST#63
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I think there was a similar case here about 1/2 or a year ago.

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Anonym

[resolved] Casumo refuses to pay out / proof of income

21st Aug. 2019, at 08:07 pm CEST#64
1 Like

Liked this post: Avatar von VM292 VM292

i'm not the only one who should be curious about the solution to this case....

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CasumoLouis

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 02:08 pm CEST#65
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Hello,
Thank you for your feedback regarding Casumo account verification.
Of course we understand that sending your income details is a very private matter.
Due to regulatory changes in our industry, companies like Casumo are now considered subject entities. This means that we must perform "due diligence" on our clients similar to that of banking institutions.
All online gambling operators, like Casumo follow strict regulations set by various governing bodies, including the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), as well as the Danish Gambling Authority (DGA) and the Swedish Gaming Authority (SGA).
We are also committed to providing a safe gambling environment where the protection of your funds is always a priority.
To do this, we sometimes need to collect information, in addition to our regular verification. These additional checks are necessary to satisfy our regulators.
Please contact our Ambassadors to obtain account specific information as we cannot discuss this with you on public forums.
Our Ambassadors can be reached 24/7 via Live Chat or by email at hey@casumo.com .

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test45
Amateur

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 02:37 pm CEST#66
4 Likes

Liked this post: Avatar von chilliy chilliy, Avatar von DrPepper DrPepper, Avatar von Jenn-R Jenn-R, Avatar von snopsim snopsim
CasumoLouis wrote on 08/22/2019 2:08 PM: Hello,
Thank you for your feedback regarding account Verification at Casumo.
Of course we understand that sending your income details, is a very private matter.
Due to regulatory changes in our industry, companies like Casumo are now considered subject entities. This means that we must perform "due diligence" on our clients similar to that of banking institutions.
All online gambling operators, like Casumo follow strict regulations set by various governing bodies, including the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), as well as the Danish Gambling Authority (DGA) and the Swedish Gaming Authority (SGA).
We are also committed to providing a safe gambling environment where the protection of your funds is always a priority.
To do this, we sometimes need to collect information, in addition to our regular verification. These additional checks are necessary to satisfy our regulators.
Please contact our Ambassadors to obtain account specific information as we cannot discuss this with you on public forums.
Our Ambassadors can be reached 24/7 via Live Chat or by email at hey@casumo.com .

Perso,proof of payment and proof of address I find okay, but something like this is not at all!

Casumo R.I.P 2019 !!!

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mm250ps
Amateur

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 02:55 pm CEST#67
1 Like

Liked this post: Avatar von Jenn-R Jenn-R
Another casino where I log off!

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Anonym

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 04:05 pm CEST#68
2 Likes

Liked this post: Avatar von Jenn-R Jenn-R, Avatar von Reskim Reskim
Let's take a look at an excerpt from Wikipedia regarding the term that was used:


A due diligence , according to the English legal and business jargon often shortened to due diligence ( DD ), refers to a due diligence xml-ph-0648@deepl.inter Due diligence reviews (translated mutatis mutandis as "due care in traffic") analyze strengths and weaknesses of the property as well as the corresponding risks and therefore play an important role in determining the value de s Ob jektes.

Wonder what you have to do with it as a player. I don't think anyone has the intention to enter the company with a win, nor to force an IPO.


To me it clearly sounds like chicanery and disproportionate effort to "annoy" the player.

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risolym
Rookie

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 04:08 pm CEST#69
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CasumoLouis wrote on 08/22/2019 2:08 PM: Hello,



We are also committed to providing a safe gambling environment where protecting your funds is always a priority.
To do this, we sometimes need to collect information in addition to our regular verification. These additional checks are necessary to satisfy our regulators.



"To protect your funds". Ok, does if any proof of income is rejected, it must be assumed that the player cannot afford to gamble and any deposits will be refunded? Or how should we understand this?

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Skitch22
Elite

[resolved] Casumo refuses to pay out / proof of income

22nd Aug. 2019, at 05:12 pm CEST#70
4 Likes

Liked this post: Anonym, Avatar von DrPepper DrPepper, Avatar von Jenn-R Jenn-R, Avatar von palme7777 palme7777
I am in favor of blacklisting Casumo

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