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Casumo: [solved] Casumo does not want to pay out (Page 9)

Topic created on 11th Nov. 2019 | Page: 9 of 13 | Answers: 121 | Views: 22,625
Skitch22
Elite
The U in the name Casumo stands for unserious.

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d****9
Thank you. Account is German. I have sent all statements
Payout went through trusty
But Casumo does not accept it
And sunnyplayer does not send me a confirmation
Am really at a loss

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Anonym
--- Post deleted for provocation and insults ---

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Katharina2
Top Member
If all fails, I would continue to fight and appeal. You have
nothing more to lose. You just have to want...... the casino says nothing more here,
which I think is a good sign for a complaint.

In another thread, a casino manager also solved the case and thus
intelligently enhanced his reputation. Sometimes it is better to forgo retained money,
not win of the casino, than to lose players. This is understood
apparently the 'friendliest casino in the world' does not.




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upola
Legend
I have come to know Casumo as a very serious casino.
But when I read this, I really have to think about depositing there again.

What I do not understand why a mod can not even mediate.

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Katharina2
Top Member
I don't understand it either. Was also on it and to Deposit there, then the......
annoying....unfortunately.

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Gloria1960
Rookie
Hello,
i had no problems with the payouts at Casumo until they wanted to have my account verified. (Proof of salary, they are probably crazy, I can imagine that they should not require that...)
With me they wanted to have a screenshot, because of my Skrill account...Did not get how that works...Never done, but now they have finally verified it, but there was the last win already wasted!
Greetings

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Gloria1960
Rookie
Now I'm in trouble with Genesis Casino, which won't or can't verify my account...
They are incompetent!

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Caro
Expert
upola wrote on 18.11.2019 at 10:37: I have come to know Casumo as a very seiöses casino.
But when I read this, I really have to think about whether I Deposit there again.

What I do not understand at all, why a mod can not even mediate.


Short info, I am with dorisg79 immediately after creating the thread in contact and am still with the user, as well as with the casino in contact .

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d****9
Caro wrote on 11/19/2019 at 14:16
Quick info, I got in touch with dorisg79 immediately after creating the thread and am still in touch with the user, as well as with the casino .

Thanks Caro

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