[solved] Casumo does not want to pay out

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Experienced

tontoo2

Forum posts: 284 Member since: 07.09.2017

12th Nov. 2019, at 07:46 pm CET#21

1 Like

Liked this post: Anonym

Submit your application to the mga
And do not disclose your personal and financial circumstances in such a way in the future, there are graphic programs for that. Notarized? Of course! Round coat of arms, Baron von Richthofen - notary. Booking? Caligula, Emperor of Rome - 3000 Euro - Pension Second Punic War!

If you ever want to prosecute someone in this industry and file a complaint because a "Louis" asked you for documents of an official or confidential nature, your most detailed financial status, and you sent them, the police will first ask you if you are completely stupid to send something like that to "Louis".

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 07:50 pm CET#22

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Otherwise they send nothing in money
MY MONEY

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Experienced

tontoo2

Forum posts: 284 Member since: 07.09.2017

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:07 pm CET#23

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CasumoLouis wrote on 11/12/2019 12:45 PM: Good afternoon Doris,

I am sorry that the Verification process is taking so long for you. We need to verify players to meet the requirements of our licensors. Once your verification is complete, your withdrawal will of course be processed and transferred immediately by the appropriate department.
We always try to keep the verification process as short and simple as possible for our players.

If you need more information about what exactly we need from you please contact our Customer Service Department. You can contact them either at by sending an email to hey@casumo.com or directly through their live chat. The fastest way to do this is via Live Chat, where you will be connected to one of our representatives immediately.

We apologize for the inconvenience and wish you a nice day.

Kind regards,
Your Casumo Team

Dear Louis,

Emails and chats are usually very insecure ways of communication, it involves sending large documents of a confidential nature

What is your first and last name, the telephone number and the address of the company to which one can send copies of the documents by registered mail with return receipt, binding, receipt countersigned?

Thank you for your answers

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:13 pm CET#24

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-- This post was deleted --

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:15 pm CET#25

1 Like

Liked this post: MollyPoppy

What do you need this for
What to send

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Experienced

tontoo2

Forum posts: 284 Member since: 07.09.2017

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:22 pm CET#26

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dorisg79 wrote on 11/12/2019 at 8:15 pm: What do you need this for
What to send

I don't need it at the moment, but it could be; in the future such an exam can concern me after all, should I happen to play there. Louis will be very happy to provide the simplest information, there are even some laws regarding this
Full name of contact person, telephone, address of the company. You can't send any more confidential documents to Lous, Max, Ute!

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:33 pm CET#27

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No, but they wanted to
Have said that they do not pay out
Now they want document from sunnyplayer.com
It is an impertinence
Bank statement is not enough

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:34 pm CET#28

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Thanks tontoo
They only have chat and email which is a mess
Have asked for the address and immediately said only mail and chat

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:36 pm CET#29

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I think Casumo takes the money and from
Do you think I get it

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Experienced

tontoo2

Forum posts: 284 Member since: 07.09.2017

[solved] Casumo does not want to pay out

12th Nov. 2019, at 08:48 pm CET#30

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Well, they call themselves an adventure casino. I guess it's something like Disneyland; Louis, Max, Ute, Ulla, Micky Mouse and Santa Clause, ho ho ho
Probably all part of the experience, Deposit, play slots, scan documents, who knows, tomorrow they may ask, you should photograph the current Bild newspaper. All fun and games

Don't gamble away your current credit, just file a complaint with the mga and wait and see. If you don't get anywhere like that, just cancel all the deposits you have ever made.

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[solved] Casumo does not want to pay out

[solved] Casumo does not want to pay out

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