[solved] Casumo does not want to pay out

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B****3

verified

Forum posts: 2.680 Member has been banned

11th Nov. 2019, at 06:22 pm CET#11

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In my case Casumo has demanded this without payout

Since then, I no longer play there.
There are enough other casinos

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CasumoLouis

Casino Manager

Forum posts: 6 Member since: 22.08.2019

[solved] Casumo does not want to pay out

12th Nov. 2019, at 12:45 pm CET#12

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Good afternoon Doris,

I am sorry that the Verification process is taking so long for you. We need to verify players in order to meet the requirements of our licensors. Once your verification is complete, your withdrawal will of course be processed and transferred immediately by the appropriate department.
We always try to keep the verification process as short and simple as possible for our players.

If you need more information about what exactly we need from you please contact our Customer Support. You can contact them either at by sending an email to hey@casumo.com or directly through their live chat. The fastest way to do this is via Live Chat, where you will be connected to one of our representatives immediately.

We apologize for the inconvenience and wish you a nice day.

Kind regards,
Your Casumo Team

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Amateur

Mo1985

Forum posts: 160 Member since: 17.04.2019

[solved] Casumo does not want to pay out

12th Nov. 2019, at 01:36 pm CET#13

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Are you unemployed or do you receive state benefits?

How much
have you deposited with Casumo?

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Anonym

Former Member

[solved] Casumo does not want to pay out

12th Nov. 2019, at 04:13 pm CET#14

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As it looks she probably gets the money need just bissel longer always these stalling tactics to puke You always have to vent here first then everything goes as if by itself hope I will never experience such a situation

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Anonym

Former Member

[solved] Casumo does not want to pay out

12th Nov. 2019, at 04:43 pm CET#15

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ridiculous procedure for ridiculous 1700 euros !

Question is for me, however, if house / real estate / bulging account - thousands of euros available
are (with the TE) then 1700 are also not the world ??? I do not understand

If I could not sleep because of 1700 then I would not need to go to bed at all...

But, as mentioned, because of such a small amount to make such an effort, goes
not at all, so avoid casino

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 06:06 pm CET#16

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Thank you very much you are great

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 06:09 pm CET#17

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Mo1985 wrote on 11/12/2019 1:36 pm: Are you possibly unemployed or receiving government benefits?

How much
have you deposited with Casumo?

No have job and money
Deposited a total of 4000
Lost some. Nobody says anything
Hardly won I do not get money

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Experienced

tontoo2

Forum posts: 284 Member since: 07.09.2017

[solved] Casumo does not want to pay out

12th Nov. 2019, at 06:51 pm CET#18

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Well, there are always more and more stories like this, guys, some of them are really hilarious

It has affected me so far 1x, should submit any account statements with all postings. I did, 11 pages, put together within 15 minutes, full of postings that do not exist!
What do you have simple graphics programs, printers, scanners and cameras?

There sits somewhere at the ass of the world a Heini which never calls its correct name, is not prosecutable, which draws with Ute, Anna, Hanna, Max, etc., whether this with Casumo or Dudumo, which calls itself support, Finanzabteillung, department so and so and laughs itself one off!
Just send a bunch of dirt, these are not authorities, what, how and why do they want to check!

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Expert

MisterL

Forum posts: 1.583 Member since: 15.01.2017

[solved] Casumo does not want to pay out

12th Nov. 2019, at 06:57 pm CET#19

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tontoo2 wrote on 11/12/2019 6:51 pm: So, more and more stories like this keep popping up, guys, some of them are really hilarious

It has affected me so far 1x, should submit any bank statements with all postings. I did, 11 pages, put together within 15 minutes, full of postings that do not exist!
What do you have simple graphics programs, printers, scanners and cameras?

There sits somewhere at the ass of the world a Heini which never calls its correct name, is not prosecutable, which draws with Ute, Anna, Hanna, Max, etc., whether this with Casumo or Dudumo, which calls itself support, Finanzabteillung, department so and so and laughs itself one off!
Just send a bunch of dirt, these are not authorities, what, how and why do they want to check!

thumbs up
300dpi

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

12th Nov. 2019, at 07:32 pm CET#20

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You are so right
But what should I do now?
Think the money is gone and keeps Casumo because I do not have more documents
Have sent everything and now they want even more

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Casumo: [solved] Casumo does not want to pay out (Page 2)

[solved] Casumo does not want to pay out

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[solved] Casumo does not want to pay out

[solved] Casumo does not want to pay out

[solved] Casumo does not want to pay out

[solved] Casumo does not want to pay out

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