[solved] Casumo does not want to pay out

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d****9

Topic Creator

Forum posts: 40 Member has been banned

19th Nov. 2019, at 09:27 pm CET#91

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Hi Doris,

Only after we have confirmed your "Source of Wealth" we can process your payout.

Best regards,
Anna

This just came from Casumo 😠

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Experienced

Liquid

Forum posts: 374 Member since: 21.06.2019

[solved] Casumo does not want to pay out

19th Nov. 2019, at 09:31 pm CET#92

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So don't you know better or are you trolling us all? Your task is quite clear. I have recently tried to request such a document has worked without grumbling. Maybe you should think about how you write your text so that the support also knows what it's about.

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

19th Nov. 2019, at 09:55 pm CET#93

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I have sent EVERYTHING

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G****e

verified

Forum posts: 2.080 Member has been banned

[solved] Casumo does not want to pay out

19th Nov. 2019, at 10:51 pm CET#94

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Had to send my account statement again today after a withdrawal for verification. Took less than half an hour and was verified. I do not understand what is going on with you there

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Expert

MisterL

Forum posts: 1.584 Member since: 15.01.2017

[solved] Casumo does not want to pay out

19th Nov. 2019, at 11:31 pm CET#95

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Gamble wrote on 19/11/2019 at 22:51: Had to send today also again after ner withdrawal my account statement for verification. Took less than half an hour and was verified. I do not understand what is going on with you da istu

Believe times this shit will experience everyone sooner or later

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Top Member

Katharina2

Forum posts: 841 Member since: 08.07.2019

[solved] Casumo does not want to pay out

20th Nov. 2019, at 06:00 am CET#96

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dorisg79 wrote on 11/19/2019 9:27 pm: Hi Doris,

Only after we have confirmed your "Source of Wealth", we can process your payout.

Sincerely,
Anna

This just came from Casumo 😠

Keep Calm. Caro is so nice and cares. Actually
Casumo a serious casino and I see the thing now rather positive.

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Anonym

Former Member

[solved] Casumo does not want to pay out

20th Nov. 2019, at 07:39 am CET#97

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Liked this post: Anonym, sippi

MisterL wrote on 11/19/2019 at 23:31

Believe this shit everyone will experience sooner or later

Is just merely harassment. No more and no less. If it were really relevant where the Deposit comes from, you would have to check that before and not only as soon as a payout is pending

If someone spallert 5000 euros says no casino "Oh before we keep the money, we must of course clarify where it comes from". Simply ridiculous

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d****9

Topic Creator

Forum posts: 40 Member has been banned

[solved] Casumo does not want to pay out

20th Nov. 2019, at 09:23 am CET#98

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Zockertyp89 wrote on 11/20/2019 at 07:39 AM
Is just merely chicanery. No more and no less. If it was really relevant where the Deposit comes from, you would have to check that before and not only as soon as a payout is pending

If someone spallert 5000 euros also says no casino "Oh before we keep the money we must of course clarify where it comes from". Simply ridiculous.

Thanks super yes

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Anonym

Former Member

[solved] Casumo does not want to pay out

20th Nov. 2019, at 10:04 am CET#99

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Liked this post: sippi

This is not the first time that Casumo has done this. There were already some cases in this regard. After the last case documented here, I asked the support at Casumo then how this behaves exactly. At that time I was told that Casumo only does this with a total Deposit of 50,000 euros. Now, these cases are not only read here on Gamblejoe, but also in other forums. Namely, with players who are quite obviously at far less than 50,000 euros deposits

I have closed my Casumo account permanently because of the last reporting regarding this procedure. I have not read anything like this from any other casino. If you read through all publicly known cases, you actually come to the conclusion that it can only be pure harassment. There is obviously no "pattern" recognizable and no logic. Some do, some don't. However, only in the case of larger payouts

I do not like casinos where I have to be "afraid" of larger wins

I would advise everyone reading along to look for other casinos. These are not isolated cases and apparently this can randomly hit anyone. But of course only if you win

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CasumoLouis

Casino Manager

Forum posts: 6 Member since: 22.08.2019

[solved] Casumo does not want to pay out

20th Nov. 2019, at 11:05 pm CET#100

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Hi Doris,

We would like to assure you that this process has nothing to do with harassment or similar. You can find more information about it under this link: https://www.youtube.com/watch?v=UCyLamFmasc&list=PLYnDTvCVx2VxQkbW2lkoYUaBmkl4079wS which explains why this process is necessary. We are also in contact with Caro to complete this as soon as possible. If you have any questions regarding this, you can contact our support as mentioned before.

Have a nice day.
Your Casumo Team.

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[solved] Casumo does not want to pay out

[solved] Casumo does not want to pay out

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