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Casumo: [solved] Casumo does not pay out (account verification income source)

Topic created on 18th Aug. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,421
Suoerchai88

[solved] Casumo does not pay out (account verification income source)

18th Aug. 2020, at 12:45 pm CEST#1
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Hello
I am registered with Casumo since April, had so far never had any problems with the all ran great until the 12.08.2020.I have received on 11. 08 50 € vip bonus have won with it 1100 € which have applied to payout. A day later I got ne e mail I should verify (source of income) I have sent the my annual salary, the current payroll. On 15. 08 the documents were rejected. I have apparently gambled in the last 30 days there about 3700 € for which they want to have proof but my Casumo account shows a minus of 845 €. I have on 15.08 immediately uploaded documents such as account statements, older payroll. Today the 18.08 I got ne mail from Casumo that they still need some documents this time proof of July 4400 € I should prove. If I look at my history at Casumo account (entire history from registration until today) I have a minus of 845€. In the time I have cancelled my withdrawal 1100€ and 800€gambled away

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Sarkasto
Expert

[solved] Casumo does not pay out (account verification income source)

18th Aug. 2020, at 02:28 pm CEST#2
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Wow what lousy (sorry) rats... Do yourself a favor and set a loss limit or turnover limit (set it to 1€) that you at least get the remaining 300 out. They have almost reached what they wanted, but you still have something left. Caro/Sabine will surely answer here/ write to you soon and probably shorten the chicanery a bit...
Slowly it piles up here with the Casumo threads. Would advise in any case to continue to play there...
Demand source of income is anyway the biggest mess - the deposits are gladly and gratefully accepted but when it comes to payout, they come up with such rotten tricks. Pers. I have not had the pleasure in any casino. I hope it will stay that way. Well good luck to you and put the limits ^^ Just do not get excited

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Suoerchai88

[solved] Casumo does not pay out (account verification income source)

24th Aug. 2020, at 09:14 am CEST#3
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account Verification (source of income) completed 08/20/2020

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B****3

[solved] Casumo does not pay out (account verification income source)

24th Aug. 2020, at 09:29 am CEST#4
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Hopefully this will teach you a lesson
It was the same for me, since then I no longer play there
I have in principle nothing against anything to demand, but then it must go quickly and not this that and rejection

There are enough other casinos like to take my money

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Caro
Expert

[solved] Casumo does not pay out (account verification income source)

24th Aug. 2020, at 11:33 am CEST#5
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Suoerchai88 is now successfully verified, so I will close the thread.

This thread was closed

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