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Casumo: Jackpot payout

Topic created on 29th Jan. 2021 | Page: 1 of 2 | Answers: 15 | Views: 3,685
Ick2021
Hey, I have a little problem and hope you can help me

I won a really big amount a few days ago. But now the casino only wants to pay out when my bank confirms that the money is accepted

My bank but gives me no confirmation because they think it is unserious or do not believe in it

How can I behave now? What can I do? Have me only hugely pleased but so slowly I doubt there also dran.

Love greetings

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Anonym

Ick2021 wrote on 29/01/2021 at 14:11: Hey, I have a little problem and hope you can help me

I won a really high amount a few days ago. But now the casino doesn't want to pay out until my bank confirms me that the money is accepted

My bank but gives me no confirmation because they think it is unserious or do not believe in it

How can I behave now? What can I do? Have me only hugely pleased but so slowly I doubt there also dran.

Love greetings

More info? Which amount? Which casino? Which Jackpot? Which bank?

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Ick2021
51.000 € with Casumo and Commerzbank

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gamble1
Icon
Why don't you just get a confirmation of your winnings from Casumo and then get a confirmation of acceptance from your bank?

Or you can open an account at another bank and have it verified at Casumo

Alternatively E-wallet or so

I mean Casumo is listed here if so can someone from the team help you with the exchange between casino and you

Edit : Yep Casumo is listed get in touch with the lovely Caro

https://www.gamblejoe.com/profil/caro/

To refuse your money because of such a reason with it no one comes through there I would not have any concern

Congratulations

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Ick2021
gamble1 wrote on 01/29/2021 at 16:48: Just get a win confirmation from Casumo and then get an acceptance confirmation from your bank

Or you can make an account with another bank and verify it with Casumo

Alternatively E-wallet or so

I mean Casumo is listed here if so can someone from the team help you with the exchange between casino and you

Edit : Yep Casumo is listed get in touch with the lovely Caro

https://www.gamblejoe.com/profil/caro/

To refuse your money because of such a reason with it no one comes through there I would not have any concern

Congratulations

Hey, thanks for the feedback. I guess they don't have a confirmation for that. Should just make a screenshot of the history and send to the bank. Well, since then I'm ignored by the bank and before came just sayings like that it is certainly unseriös etc...

Today I sent another email because there were technical problems on the phone. If nothing comes until Tuesday, I will then come back to the dear Caro and hope that it then somehow works

Thank you very much 😊

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Anonym
Maybe just Deposit 20 € with Neteller or Skrill and then withdraw the win in several smaller parts directly to Neteller or Skrill.
Or you can pay out only 1000 € at a time to your bank account, that should work without proof of the bank.

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wettibernd
Expert
Now let's be honest, if that's true. Do they have one up on Casumo? What do they need a confirmation from the bank, that's getting nicer and nicer? Do I have to go to my bank and politely ask, if I ever win I can then have a million booked to my account, that's where it stops

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Ick2021
Gamer777 wrote on 29.01.2021 at 18:57: Maybe just Deposit 20 € with Neteller or Skrill and then the win in several smaller parts directly on Neteller or Skrill pay out.
Or you let pay out only 1000 € at a time to your bank account, that should work without proof of the bank.

Hello the problem is that you can secure your withdrawal at Casumo. Of course, I did that right away and according to the employee, a cancellation is probably no longer possible. Whereby I can not imagine that somehow

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gamble1
Icon
Ick2021 wrote on 29/01/2021 at 21:14
Hello the problem is that you can hedge your payout at Casumo yes. Of course I did that right away and according to the employee a cancellation is probably no longer possible because of that. Whereby I can not imagine that somehow.

Can also not believe that Casumo makes such a stress what juckt the please your bank now times stupidly said?

I mean I believe you I think only should not be a communication problem is an impudence what the demand I think that has not heard here until now that a casino is so führsorglich and makes sure that a bank finds the ok

Therefore, it is difficult for us to help you because someone from the team here can achieve more with a contact to the casino

Believe me there were already the funniest stories here in GJ Land

But don't worry, you'll get your money somehow on the account

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HauBlau
Amateur
do it via Skrill or Neteller ... this homo bank cancels such things in a flash

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