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Casumo: Casumo / Verification takes forever (Page 2)

Topic created on 04th Dec. 2019 | Page: 2 of 3 | Answers: 21 | Views: 4,675
test45
Amateur

Casumo / Verification takes forever

4th Dec. 2019, at 07:59 pm CET#11
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Jincy89 wrote on 04/12/2019 at 09:54: Hello,
Wanted to withdraw 10,000 euros. However, still had to verify myself. Ok ... no problem, I knew from other casinos . So adressnachweis, passport and bank from which my Deposit have been made sent ..., that was done by Sunday and checked

Now they wanted proof of income. Have sent him my Barfög. Is not enough for them. Because my Barfög not the Bertrag of my deposit covers. Then came the cheeky question where I still have money ..,

I mean, is it still going?!? - ok ... I played with them, told them that I once had a larger casino win and thus also own money ... I also have to prove. Done. Now I'm waiting again 18 hours that what happens...

Find the income question already bad. Then they would have it auxh simply already times with the deposits ask. This has never happened to me in any other casino. I am just annoyed

Does anyone of you know this?

So Bafög and a receipt of money in this amount can lead to big problems...The limit is 5,400 euros about in the year, I advise you just watch out, if you conceal the and that comes out, it may be that you have to pay ne juicy penalty..know there some cases! Otherwise, this proof of income thing is an absolute chicane, the casino should require it before a deposit and not only when you request a withdrawal!

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Jincy89
Amateur

Casumo / Verification takes forever

4th Dec. 2019, at 08:35 pm CET#12
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No . Not with me . I have 2 children and may have more assets and also earn more

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Jincy89
Amateur

Casumo / Verification takes forever

4th Dec. 2019, at 08:37 pm CET#13
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Now it is already so far that I must prove my win from the casino. I have even sent him pictures with corresponding date. They want the snippet.
The payout slip from the casino. From September !!!! I have long since thrown away
This is all so cheeky !!!

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CasumoLouis

Casumo / Verification takes forever

10th Dec. 2019, at 01:38 pm CET#2
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Hello Jincy89,

we are sorry that the Verification process is taking so long. It is not our intention to keep your wins. Please contact our support staff via email or ideally via live chat. We are more than willing to complete your verification, however this will only be done once we have received all relevant documentation. Feel free to ask our support staff which documents are still needed. I will ask for your verification process to be expedited so that you can receive your wins as soon as possible.

Best regards,

Your Casumo Team

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BlackPanther
Amateur

Casumo / Verification takes forever

10th Dec. 2019, at 02:36 pm CET#3
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hahah Jaja Casumo so a ridiculous MUCH casino. The Have my account locked because I Me times for a month excluded myself, after that were The the opinion the PERMANENT to close!

Apparently the do not like members which stop money reinzubuttern and allow themselves a month break.
Such juice folds, where mine :"the gives no money and makes a self exclusion,, the BANNEN we permanently who no money EINZAHLT flies!

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MisterL
Expert

Casumo / Verification takes forever

10th Dec. 2019, at 05:26 pm CET#4
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Malta is the smallest country in the EU
but also the most corrupt, just imagine if merkel was involved in a journalist's murder
Malta has long since surpassed Sicily in rank
so you can not count on the help of the Media Games Malta
and I believe that the Casumos (like and like like) are on a first-name basis and greet each other in the morning and drink a coffee together

lue sea breeze certainly an illustrious round

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Kleinkariert
Expert

Casumo / Verification takes forever

10th Dec. 2019, at 07:45 pm CET#5
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Jincy89 wrote on 04/12/2019 at 20:37: Now it is already so far that I have to prove my win from the casino . I even sent him pictures with appropriate date . They want the snippet.
The payout slip from the casino . From September !!!! I have long since thrown away
This is all so cheeky !!!

Keep at it, it is always so that it seems impossible at first but so far it has always worked. Although every time by hook or by crook, but eventually the payout went through at Casumo. They are one of the few casinos that so intensively verifies the origin of the money, many are content with a questionnaire and a few statements. At Casumo you can actually go straight to the notary from a certain amount, it is a pity that the MGA gives such strict guidelines for certain sums and then it is so unclear how far it may go. This is then treated differently by each provider.

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Falko
Icon

Casumo / Verification takes forever

10th Dec. 2019, at 07:55 pm CET#6
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Has Casumo ever had to pay a large fine for not complying with Player protection laws? As strict as there is nowhere else. Since this casino must have bled properly because of a violation, otherwise these strict checks can not be explained.

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Anonym

Casumo / Verification takes forever

10th Dec. 2019, at 09:05 pm CET#7
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Liked this post: Avatar von Falko Falko
Falko
Icon

Casumo / Verification takes forever

10th Dec. 2019, at 09:44 pm CET#8
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channelpunch wrote on Dec 10, 2019 at 9:05 pm
https://www.gamblejoe.com/news/ukgc-5-8-million-pfund-strafe-gegen-casumo/

Thanks interesting article. With this high penalty,it's no wonder Casumo is reacting so picky now. In comparison, the penalty of Videoslots was only peanuts at the time of player protection. They do not want to experience something like this again.

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