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Casumo: Casumo Payout €3,000

Topic created on 31st Mar. 2020 | Page: 1 of 2 | Answers: 12 | Views: 4,414
Kontokiller
Dear Community,

i am already registered and verified with Casumo since 2018.

I have deposited and withdrawn with Neteller as usual

I usually receive my withdrawals within 3-4 hours

This time, however, not, which prompted me to ask after more than 10 hours in the live chat.

There I was now told that it can take up to 2 days until the processing takes place.

From a casino which is listed here among the TOP10 I really did not expect that.

Unfortunately, on the Casumo page I can't really find anything about the processing or payout time, which also irritates me.

Has anyone of you perhaps made similar experiences?



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Anonym
Due to the Corona virus, there are massive restrictions in Malta since Monday. On some casino sites, such as Partycasino, it is pointed out that the support is currently limited. As a result, there are also fewer employees on duty
Regardless of the withdrawal method, there are delays, so it can take several business days.

As a rule, the processing and withdrawal at Casumo does not take longer than 48 hours.

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Kontokiller
I would understand this if it was the first withdrawal, but I am verified and with most casinos it is an automated withdrawal process with the Neteller Deposit method

Should it take so much longer for "stated reasons", then I expect from Casumo that this is communicated openly before depositing.

In the Live Chat, by the way, no word was lost about it.

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Anonym
I just read from Casumo that withdrawals take 1-2 days to be processed

Casumo also does not state that withdrawals are simply waved through without checking, but only that they go out immediately after being processed

I would wait another 1-2 days and then send the support times a mail.

I know it so far only from the Trustly casinos that withdrawals go out instand without confirmation.

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Kontokiller
i7a3773ln wrote on 03/31/2020 at 12:49 PM: I just read from Casumo that payouts take 1-2 days to be processed

Casumo also doesn't write anywhere that withdrawals are just waved through without checking, just that you go out right after you hit them

I would wait another 1-2 days and then send the support times a mail.

I know it so far only from the Trustly casinos that withdrawals go out instand without confirmation.

where exactly is that please...?!

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Anonym
Kontokiller wrote on 31/03/2020 at 12:55 PM
where exactly does it say that please!!!

https://www.casumo.com/de/faq/

Under point 2

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G****e
Kontokiller wrote on 31/03/2020 at 12:55 PM
where exactly does it say that please!!!

Did you also have to send payroll? I have written an email that I should verify myself although I am verified forever and before the sports betting have abolished paid. Well without sports betting I will not pay in there anyway.

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Kontokiller
Gamble wrote on 03/31/2020 at 1:13 pm
Did you have to send payroll too? I have written an email that I should verify myself although I am verified forever and before the sports betting have abolished paid. Well without sports betting I will no longer Deposit there anyway.

so far no info received.

I'm really curious about what's coming up.

I was always satisfied so far and somehow I hope that s Casumo does not drag it out so much and does without such things as payroll accounting.

Anyway, I will log everything accurately and then make it available....



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G****e
Account Killer wrote on 03/31/2020 at 1:46 pm
no info received yet....

am really curious to see what else is coming.

I was always satisfied so far and somehow I hope that s Casumo does not drag it out so much and does without such things as payroll accounting.

Anyway, I will log everything accurately and then make it available....




As I said was always satisfied there but when that came with the payroll. Ne thanks that's it then 😃 hope works for you anyway 💪

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Hilde777
Royal777 wrote on 31.03.2020 at 10:55 am: Due to the Coronavirus there are since Monday Massive restrictions on Malta. On some casino sites like Partycasino it is pointed out that the support is currently limited. Consequently, there are also fewer employees on duty
Regardless of the withdrawal method, there are delays as a result, so it can take several business days.

As a rule, the processing and withdrawal at Casumo does not take longer than 48 hours.

I have to disagree with that so much, THEN google times after case numbers Corona on Malta???? ... .AND then it should be no problem to send an "info-mail" (takes 20sec.), as well as the Ambassadore should simply say this and not talk around the "beaten path"...I am a nurse and have to do with it every day...just stop me with such statements...the home office is no problem!!!!!!

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