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Casumo: Casumo no more support ??

Topic created on 09th Sep. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,503
andiwid

Casumo no more support ??

9th Sep. 2020, at 05:33 am CEST#1
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since days nobody answers in the chat, emails are not answered and also on facebook no reaction anymore

with me lie there still around the 500.-€ around
but I can no longer log in, does anyone know what is going on?
Insolvent? or rip-off?

had so far actually no negative experiences there

Thanks in advance for your help

This post has been translated automatically

Anonym

Casumo no more support ??

9th Sep. 2020, at 09:18 am CEST#2
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andiwid wrote on 09/09/2020 at 05:33: since days no one answers in chat, emails are not answered and also on facebook no reaction anymore

with me lie there still around the 500.-€ around
but I can no longer log in, does anyone know what is going on?
Insolvent? or rip-off?

had so far actually no negative experiences there

Thanks in advance for your help


Maybe they are busy with the launch of their new offshoot Kazoom.

This post has been translated automatically

andiwid

Casumo no more support ??

9th Sep. 2020, at 05:18 pm CEST#3
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unfortunately no answer again today

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Caro
Expert

Casumo no more support ??

10th Sep. 2020, at 11:28 am CEST#4
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Hi andiwid, I sent you a message via Communicator a few days ago, please check it out

Is it maybe because your account is temporarily blocked until full Verification? I've had cases like that a few times. However, you should still be able to contact support/live chat. Please check again, otherwise just contact me via pn

Greetings Caro

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Bali94

Casumo no more support ??

10th Sep. 2020, at 04:29 pm CEST#5
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Hello, I must also unfortunately mention that the German Live Chat is not available for days, I sit now for example for 3 hours in the chat and no reaction on the part of Casumo. I also do not know what is going on there and the English chat wanted to give me today after that no answer!!!! Emails are also not answered for days

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