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Casumo: Casumo account confirmed after successful verification including 2500 Euro Lord of the Ocean jackpot.

Topic created on 24th Jun. 2021 | Page: 1 of 1 | Answers: 0 | Views: 1,168
Nussbaumvirus
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Casumo account confirmed after successful verification including 2500 Euro Lord...

24th Jun. 2021, at 10:51 am CEST#1
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Hello people,

i opened an account at Casumo while I was living in Sweden and after depositing ~100 euros at Lord of the Ocean then Jackport hit.
When I wanted to withdraw it did not work because I did not have a Swedish bank account. A withdrawal to an Austrian account at that time was only possible to a German, Danish or Dutch account. Shortly thereafter, the laws in Sweden were changed and I could not log in at all it was only about the Swedish Sozailversicherungsnummer to log in. I have been living in Austria for some time now and I see an advertisement from Casumo on TV as they seem to have obtained a license here
I tried to log into my old account with my data and it did not work. I contacted support and after three weeks of tedious communication I finally made it and got an email your account has been verified and withdrawals are possible...I try to log in, again does not work. Write to the support again, came the statement your account has been confesziert by the security team because of AGB 3.6 (it says we reserve the right to simply confesziert your account if we have concerns).
I have asked for the reason why it was blocked and that very often, there came only AGB 3.6 we dont have any further information. I have already opened a support case with the MGA and called a lawyer. Is there anyone here who had similar experiences with Casumo?

LG,
Walnut virus

This post has been translated automatically

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