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Casoola: [solved] Verification drags

Topic created on 25th May. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,043
Goeki72
Experienced

[solved] Verification drags

25th May. 2021, at 08:12 am CEST#1
0 Likes

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Hello dear community.

Managed to clear a bonus.
Finally requested 1150€ for payout.

Could not upload documents via mobile. I emailed support (no Live Chat!), no answer. After three days I uploaded documents with PC.

Only got a confirmation email 36 hours later.
We process within 24-72 hours.
Funny why only after 36 hours lol.

Now 6.5 days have passed after uploading and nothing has happened. OK it was Whitsun weekend but still you could have verified me easily until Friday.

Am a little p**sed!

Even Curacao booths verify faster.
Apparently, this so highly praised MGA license is also just junk.

Casinoversteher save your feedback. I have money but still I may well insist on a Speedy payment of my win.

Nice start of the week and good luck to all.


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Anonym

[solved] Verification drags

25th May. 2021, at 08:39 am CEST#2
1 Like

Liked this post: Avatar von Goeki72 Goeki72
Hello Goeki72,

the Casoola belongs to the group Genesis Global Limited and as far as I could find out, the license MGA was withdrawn from this group. There is also an article on the net. That is why they are currently known as hardliners to get a German license. The strive with all power now to comply with these senseless new rules and for no reason further!

VG Tomi559

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Goeki72
Experienced

[solved] Verification drags

25th May. 2021, at 09:22 am CEST#3
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I just read they were locked out of England and some other countries but are allowed to offer again.

Apparently they have learned nothing.

I hope the German license for the payout period will be player friendly.


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Goeki72
Experienced

[solved] Verification drags

2nd Jun. 2021, at 11:20 am CEST#4
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Nobody has liked this post so far
Nothing happened for two weeks.

My guy to be careful to the community at the Genesis group.

Other Gambler forums are full of complaint procedures. .

Is partly my fault as I should have researched where I play beforehand.


Have a nice day and have fun

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Goeki72
Experienced

[solved] Verification drags

2nd Jun. 2021, at 05:09 pm CEST#5
0 Likes

Nobody has liked this post so far
Finally paid off
Yay!!!

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Sabine
Experienced

[solved] Verification drags

3rd Jun. 2021, at 06:59 am CEST#6
0 Likes

Nobody has liked this post so far
Since the TE has successfully received his payout, I am closing the thread.

This thread was closed

This post has been translated automatically

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