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CasinoJEFE: CasinoJEFE requires 6 months of valid ID

Topic created on 19th Feb. 2021 | Page: 1 of 3 | Answers: 23 | Views: 3,539
CasinoReuber
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 11:51 am CET#1
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Hello, I have the following problem

I have played with the first Deposit on 600€ which I wanted to pay out. Before you have to verify at CasinoJEFE but erstinmal. The documents were also quickly accepted except for the ID. This was rejected with the reason: "Unfortunately your ID must be valid at least 6 months in advance with us". I have not experienced this in any other casino and had to verify again with the same document only this morning at sunmaker, where everything also worked. My question: Can they insist on a new ID? This would take at least 4 weeks to issue. And a loss limit can also not be set...

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Adler94
Rookie

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 12:08 pm CET#2
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If not, try with the driver's license, they have to take it, as long as it is still valid for more than 6 months.

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Falko
Icon

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 12:09 pm CET#3
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CasinoReuber wrote on 02/19/2021 at 11:51 am: Hello, I have the following problem

Have played me with the first Deposit on 600€ which I wanted to pay out. Before you have to verify at CasinoJEFE but ersteinmal. The documents were also quickly accepted except for the ID. This was rejected with the reason: "Unfortunately your ID must be valid at least 6 months in advance with us". I have not experienced this in any other casino and had to verify myself only this morning at sunmaker with the same document again, everything worked out. My question: Can they insist on a new ID? This would take at least 4 weeks to issue. And a loss limit can also not be set...

What does that mean exactly, that your ID card is valid for less than 6 months and therefore the casino does not accept it? My ID card expires in 5 months.

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CasinoReuber
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 12:15 pm CET#4
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Falko wrote on 19.02.2021 at 12:09 pm
What does that mean exactly, that your ID card is valid for less than 6 months and therefore the casino does not accept it ? My ID card expires in 5 months.

Exactly, today I uploaded my temporary ID card which is only valid for 3 months and received the answer that ID documents are only accepted if they are still valid for 6 months in advance. That means I can only be verified in 4 weeks at the earliest when my new ID is there.

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CasinoReuber
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 01:10 pm CET#5
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After renewed consultation with the by the way really extremely friendly and fast support which has held consultation with the responsible department I was told that definitely not verified until I have received the new card. Find this 6 months rule which is indeed in the terms and conditions is really pure chicanery. Can only warn you to play there if your ID is not valid for 6 months, the casino is listed here by the way.

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Falko
Icon

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 02:16 pm CET#6
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Liked this post: Avatar von CasinoReuber CasinoReuber
CasinoReuber wrote on 19.02.2021 at 13:10 clock: After renewed consultation with the by the way really extremely friendly and fast support which has held consultation with the responsible department I was told that definitely not verified until I have received the new card. Find this 6 months rule which is indeed in the terms and conditions is really pure chicanery. Can only warn you to play there if your ID is not valid for 6 months, the casino is listed here by the way.

What do you do now? Since would be the best you lock yourself for 1 month, so you do not gamble the money again. Would be a shame and can say so in the chat, that you will now proceed so. If the casino remains open and over such a long period of time the money onn player account, there you will eventually weak at least the majority of all players.

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CasinoReuber
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 02:48 pm CET#7
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Falko wrote on 19.02.2021 at 14:16
What are you doing now ? Since wär yes the best you lock yourself for 1 month, so that you do not gamble away the money again. Would be a shame and can say so in the chat that you will now proceed so. If the casino remains open and over such a long period of time the money onn player account, there you will eventually weak at least the majority of all players.

Thank you, I now have a loss limit set for the next 30 days.👍 A complaint to the MGA or their arbitration board would due to the processing time yes probably delay the payout even further. Will now willy-nilly just have to wait a few weeks

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HauBlau
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 03:00 pm CET#8
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Liked this post: Anonym
That's really awesome

Your document is valid even if it is only 1 week must accept the. Can make a new request after expiration ..




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sippi
Expert

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 03:03 pm CET#9
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Is there a reason why they do it this way? As a casino, I would see it the other way around (if at all) when someone wants to verify themselves by presenting a brand new ID.

And what is actually if the ID is still valid for a year and you have been successfully verified. Will they then also arrive with a similar number after six months? From a purely logical point of view, if you were to take it a step further, that's how it would have to be ...

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CasinoReuber
Amateur

CasinoJEFE requires 6 months of valid ID

19th Feb. 2021, at 04:29 pm CET#10
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sippi wrote on 02/19/2021 at 3:03 pm: Is there a reason they do it this way? I, as a casino, would rather see it the other way around (if at all) when someone wants to verify themselves presenting a brand new ID.

I think times pure chicanery to be able to win in case of the cases times at least 5.6 weeks time in which most of the win probably gamble away again
Or they do something with the ID cards 🤔😁

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