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Spins Cruise: SpinsCruise (Casino Cruise) does not pay out 5200€ win

Topic created on 16th Oct. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,152
Manduu

SpinsCruise (Casino Cruise) does not pay out 5200€ win

16th Oct. 2020, at 01:07 pm CEST#1
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Hello I have won over 3 weeks ago at SpinsCruise (then still Casino Cruise) 5200€ with Jammin Jars and until today no money received.

After requesting the payout, the account was blocked and I should verify myself including selfie with ID and text and my signature.

I followed everything and sent via email. According to Live Chat, the documents have all been approved but my withdrawal is still not worked and my account is still locked.

The support puts me off every day with the same excuses that it is under review and I will receive an email.

Can someone please help me what can I do?

This post has been translated automatically

Tatschiii

SpinsCruise (Casino Cruise) does not pay out 5200€ win

7th Dec. 2020, at 03:10 pm CET#2
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Nobody has liked this post so far
Hi, has the matter been resolved in the meantime ? Have the same problem at the moment, but only goes in 1450€ and it does nothing at all for about 2 weeks

This post has been translated automatically

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