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Spins Cruise: [solved] Casino CRUISE - REINE ABZOCKE!!!

Topic created on 09th Jul. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,131
Quilli
Visitor
Hello,
i have been playing at Casino Cruise for half a year. Everything was fine until yesterday. I received an e-mail with a Bonus Code from CasinoCruise, I also deposited yesterday, but I did not get a bonus. I then asked in the chat, they said that the bonus will be posted by the responsible team during the day to my account. Bonus I have not received, my money, which I deposited yesterday also not and my account was blocked because I allegedly have 3 accounts, which is not true at all. I also want to complain. This is not the way to deal with customers. Where could I do that? They also have MGA as far as I know, could I complain there too? Find so what does not have to be, the paying customers just f**k at whim

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Caro
Expert
Good morning Quilli,

i have sent you a private message via Communicator. Greetings Caro

This post has been translated automatically

Caro
Expert
The manager has just informed me that Quilli has not received the Welcome bonus as she already has an account with CasinoCruise. She has since been notified and the account has been closed.

This topic has been closed

This post has been translated automatically

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