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Spins Cruise: Casino Cruise Warning

Topic created on 19th Oct. 2018 | Page: 1 of 1 | Answers: 7 | Views: 1,811
Gratler
Amateur

Casino Cruise Warning

19th Oct. 2018, at 02:38 pm CEST#1
1 Like

Liked this post: Avatar von Quilli Quilli
Hi guys, I received 55 free spins at Casino Cruise for signing up. Then I played around a bit and wanted to request a smaller payout. So far so good. It was my documents required for verification. These I have uploaded and since then the casino makes only problems. My proof of address was not accepted. On request in the chat (the chat contact lasted over 1 hour because I always had to wait 15 minutes for an answer from the support staff...) I was told that I have not uploaded a document (which is not true, I have definitely done). I uploaded it again and got a negative feedback again. When I asked in the chat what was wrong this time, the support has simply left the chat without giving me any information... Have now tried it for the 3rd time and am curious if it goes through this time...

It also says that every upload will be processed within 24 hours (except in exceptional cases it can take up to 72 hours). Of course, with me now every reaction of the casino took AT LEAST 72 hours.

So I can only advise you not to Deposit in this casino, is so far definitely the worst casino in which I have ever played.

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Gratler
Amateur

Casino Cruise Warning

19th Oct. 2018, at 05:47 pm CEST#2
0 Likes

Nobody has liked this post so far
I have just received (for the 3rd time) a negative feedback from the casino. I was told that a bank statement on which the address is visible is not sufficient but I should upload a bill from a utility company, although I was previously assured by support that the bank statement should be sufficient? Well, I will definitely not Deposit there and would advise you not to do that either or to get verified first before you play there...

This post has been translated automatically

upola
Legend

Casino Cruise Warning

19th Oct. 2018, at 07:15 pm CEST#3
0 Likes

Nobody has liked this post so far

I have never had any problems with the casino.

This post has been translated automatically

Huseyin
Experienced

Casino Cruise Warning

19th Oct. 2018, at 08:03 pm CEST#4
0 Likes

Nobody has liked this post so far
I also never had problems

This post has been translated automatically

Sunnyundflo
Top Member

Casino Cruise Warning

8th Nov. 2018, at 08:55 pm CET#5
0 Likes

Nobody has liked this post so far
just requested a payout and sent the documents ....
were rejected I should send them again ...
let's see

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Anonym

Casino Cruise Warning

8th Nov. 2018, at 09:42 pm CET#6
0 Likes

Nobody has liked this post so far
With me, the Verification was also a bit difficult there...but then everything worked out and I received my money...a little patience is probably really needed here.

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upola
Legend

Casino Cruise Warning

8th Nov. 2018, at 10:20 pm CET#7
1 Like

Liked this post: Avatar von sippi sippi
Whenever I read such nonsense.
Warning.
What do you want to warn about.
Just because there are a few problems with the verification.
I am a customer for several years and the payouts were in a few hours on my account

So get a grip on yourself.

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sippi
Expert

Casino Cruise Warning

9th Nov. 2018, at 12:16 am CET#8
0 Likes

Nobody has liked this post so far
I agree, a warning is a bit too high. That the Verification sometimes, no matter which casino, does not always work right away, is "normal" and can have various reasons. I had at CC a few weeks ago no problems with the verification.

This post has been translated automatically

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