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Casino Secret: Warning Not serious

Topic created on 09th Jan. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,562
sandale74

Warning Not serious

9th Jan. 2020, at 09:53 pm CET#1
0 Likes

Nobody has liked this post so far
Hi... I can only warn against this casino! The customer support is totally unfriendly and not interested in support. When playing ( have deposited several times- unfortunately) I was logged out every time I played. Unfortunately, you do not get any info that you were logged out. You only notice this when you change games. Thus, of course, the money runs off like water ( logo logged out)... so I contacted support and asked for support... until I finally got an answer, I had to write three times the same thing... then came the answer, what I should do everything( clear cache etc). I have also done everything. So I deposited again and got kicked out again constantly.... The money was gone of course. But this time I took screenshoots of every game I was logged out of ( "you have been logged out. Please log in again."). I sent them to the support and also told them that I did all the things the support sent me (clear cache, yada yada). Of course there was no answer. Also on the second email no reaction. Then finally: but again only what I should do( cache blablabla). Although I wrote that I have already done that. There was no support from the support. Let alone a compensation/ bonus etc. I have now closed my account. Casino secret? No thanks! The name is apparently program... secret.tss

This post has been translated automatically

MarcT22186
Expert

Warning Not serious

9th Jan. 2020, at 10:12 pm CET#2
0 Likes

Nobody has liked this post so far
sandale74 wrote on 09.01.2020 at 21:53: Hi... i can only warn against this casino! The customer support is totally unfriendly and not interested in support. When playing ( have deposited several times- unfortunately) I was logged out every time I played. Unfortunately, you do not get any info that you were logged out. You only notice this when you change games. Thus, of course, the money runs off like water ( logo logged out)... so I contacted support and asked for support... until I finally got an answer, I had to write three times the same thing... then came the answer, what I should do everything( clear cache etc). I have also done everything. So I deposited again and got kicked out again constantly.... The money was gone of course. But this time I took screenshoots of every game I was logged out of ( "you have been logged out. Please log in again."). I sent them to the support and also told them that I did all the things the support sent me (clear cache, yada yada). Of course there was no answer. Also on the second email no reaction. Then finally: but again only what I should do( cache blablabla). Although I wrote that I have already done that. There was no support from the support. Let alone a compensation/ bonus etc. I have now closed my account. Casino secret? No thanks! The name is apparently program. secret.tss

Aluhut-Alarm...
It doesn't matter if you are logged out or not, that changes exactly 0 at the slots itself

This post has been translated automatically

Dbac79
Elite

Warning Not serious

9th Jan. 2020, at 10:40 pm CET#3
4 Likes

Liked this post: Anonym, Avatar von Begbie Begbie, Avatar von MarcT22186 MarcT22186, v****2
just turn the tables and log out before you Deposit, then the money stays on your account

This post has been translated automatically

sandale74

Warning Not serious

9th Jan. 2020, at 11:00 pm CET#4
0 Likes

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MarcT22186 wrote on 09.01.2020 at 22:12
Aluhut-Alarm...
It is completely latte whether you are logged out or not, that changes exactly 0 at the slots itself
So I have changed the slot when I have only lost at a stretch. By that I mean" no win "... not even a small one. Then 20 euros are gone in 2 minutes. So I have then always changed the slot. And win there: I was logged out all the time. I think it does play a role. Be that as it may. In addition, the support or customer friendliness is really bad. Just read from someone else that he also has the problem with the slots. They hang up all the time... you can tell me whatever you want. There is something wrong. And that is at the expense of the players

This post has been translated automatically

Begbie
Elite

Warning Not serious

10th Jan. 2020, at 11:17 am CET#5
0 Likes

Nobody has liked this post so far
Dbac79 wrote on 09.01.2020 at 22:40: just turn the tables and log out before you Deposit, then the money stays in your account

lol

This post has been translated automatically

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