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Casino Secret: [solved] Casinosecret - password reset, login not possible?

Topic created on 20th Feb. 2020 | Page: 1 of 1 | Answers: 5 | Views: 2,182
Holyangel24
Visitor

[solved] Casinosecret - password reset, login not possible?

20th Feb. 2020, at 03:15 pm CET#1
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Hello,

unfortunately just registered there apparently I have not read well enough.
Have only read the unnecessary recommendation!
Registered 20 euros paid in and all of a sudden is supposedly my password is no longer correct although I have written down everything!
Well after 2 attempts I have password reset specified and got a generated password!
I entered and now it says that I had too many attempts and am blocked!

In chat of course no one there !!! At least you get no answer !!! Really great!

Anyone else who geamacht this experience?

Lg Holy

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BinGOLDiG
Expert

[solved] Casinosecret - password reset, login not possible?

20th Feb. 2020, at 03:58 pm CET#2
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Yes, the often have server problems... In any case, no reason to worry! Even if it does not look like that from the structure, the casino is serious and also has nen helpful support! Live Chat usually not always available but you usually get the same day still answer! Have you also deposited with your own bank account? When depositing from foreign accounts, the player account is blocked

Maybe just write from your registered email address

https://casinosecret.kayako.com/de

kyc_de@casinosecret.com

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zuzox
Experienced

[solved] Casinosecret - password reset, login not possible?

20th Feb. 2020, at 05:55 pm CET#3
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Mostly it takes a few minutes until it is taken over by the system/database, should actually work but well...

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Caro
Expert

[solved] Casinosecret - password reset, login not possible?

21st Feb. 2020, at 12:20 pm CET#4
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Hi Holyangel24, I have sent you a private message via Communicator

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Holyangel24
Visitor

[solved] Casinosecret - password reset, login not possible?

24th Feb. 2020, at 03:57 pm CET#5
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Nobody has liked this post so far
Has then had settled me there but deleted again thank you 😁

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Caro
Expert

[solved] Casinosecret - password reset, login not possible?

24th Feb. 2020, at 04:23 pm CET#6
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Holyangel24 told me via Communicator that he/she was able to log back in, but deleted their account from the casino. Thus, the topic can be closed.

This topic has been closed

This post has been translated automatically

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