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Casino Secret: [solved] Casino Secret

Topic created on 02nd Aug. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,535
bruffl
Expert

[solved] Casino Secret

2nd Aug. 2020, at 03:04 pm CEST#1
1 Like

Liked this post: Avatar von Klirrfaktor Klirrfaktor
So, now also once again have a problem with the verification.
I have given an amount to payout, this was canceled because
my account was still verified.
This I had already done in my opinion shortly after the establishment of the casino.
Well, Perso photographed from both sides and uploaded, the moreover a
Proof of address, my mobile phone bill was not accepted, it must be a bill for gas, water or
Electricity. This I get only once a year, and that is in January...but it must not be older than three months
insofar now only eion account statement came into question, which I find already sch.... Have it now first as a pdf tried, which was also
which was also available, but then it was not accepted, it must be a .jpg file.
Now I have made a screenshot, was too "blurry" for them...
It is not a high amount, but the handle is not in order!!!
Was so far one of my favorite casinos, the emphasis is on "was".

I think it will all work out with the payout, also do not need help, just wanted to make this known!

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bruffl
Expert

[solved] Casino Secret

3rd Aug. 2020, at 09:40 pm CEST#2
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So, despite newly sent documents does nothing! Annoying!

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Wengust
Experienced

[solved] Casino Secret

6th Aug. 2020, at 01:48 pm CEST#3
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Convert the file to jpg

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Wengust
Experienced

[solved] Casino Secret

6th Aug. 2020, at 01:49 pm CEST#4
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There is a converter anyway

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bruffl
Expert

[solved] Casino Secret

9th Aug. 2020, at 08:35 pm CEST#5
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Wengust wrote on 06.08.2020 at 13:49: Gives a converter anyway

I just saw your messages now.
Thanks

It still didn't work with the verification. PDFs don't throw accepted, although they are now required, at least for bank statements.
Screenshots or jpgs do not go
As I said?, mobile phone bills are also not accepted!!!!
I have now sent the PDF file of my account statement
to CasinoSecret, this was about 48 hours ago. I got a reply in Chinese or Japanese....Now I tried again to withdraw......, your account is not verified....

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Julian
Elite

[solved] Casino Secret

9th Aug. 2020, at 09:56 pm CEST#6
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Hey bruffl,

I left you a message via Communicator.

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BinGOLDiG
Expert

[solved] Casino Secret

9th Aug. 2020, at 09:57 pm CEST#7
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bruffl wrote on 09/08/2020 at 20:35
. I got a reply in Chinese or Japanese....Now I tried again to payout....., their account is not verified....

Copy the message and paste it into google translator... Then you know what's going on

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bruffl
Expert

[solved] Casino Secret

10th Aug. 2020, at 09:43 am CEST#8
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BingOo666 wrote on 09/08/2020 at 21:57
Copy message and paste at google translator... Then you know what's going on

Thank you, Julian has taken care of this.
I am now verified and the thread can be closed.

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Julian
Elite

[solved] Casino Secret

10th Aug. 2020, at 10:03 am CEST#9
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Since the thread creator is now verified and the problem has resolved, I will close this thread.

This thread was closed

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