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Casino Secret: CasinoSecret encourages deposit and then locks the account

Topic created on 17th Dec. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,750
Christian1337
Experienced
Huhu, since there is unfortunately no more complaint thread I hope that I can be helped here:)

I have a general question in advance: if I play against myself in the online casino (roulette), does this count as cheating? I do this not always but only when I have caught a bad day and want to pay out the remaining money safely before I gamble it away completely

anyway: my account has been suspended at CasinoSecret. I have no problem with it, what upsets me rather: 1 day before my lock I got the email I should Deposit 100 euros for 150 free spins. These 100 euros I have not even touched, but only played the free spins and bang - the next day my account was blocked. For me no coincidence, but rather the attempt of CasinoSecret to make a good plus business. So to know that you want to lock the account and then quickly raushauen a promotional email that animates to deposit.

Would like to know your opinions

P.S.: in many casinos it is tolerated, because as I said I do not always do it, and in those where I was blocked, I was only excluded from bonus promotions, or but in a block my money paid out.

This post has been translated automatically

Horsepower44
Top Member
Cyenos wrote on 12/17/2019 at 11:33 am: Huhu, since there is unfortunately no more complaint thread I hope I can be helped here:)

I have a general question in advance: if I play against myself in the online casino (roulette), does this count as cheating? I do this not always but only when I have caught a bad day and want to safely withdraw the remaining money before I gamble it away completely

anyway: my account has been suspended at CasinoSecret. I have no problem with it, what upsets me rather: 1 day before my lock I got the email I should Deposit 100 euros for 150 free spins. These 100 euros I have not even touched, but only played the free spins and bang - the next day my account was blocked. For me no coincidence, but rather the attempt of CasinoSecret to make a good plus business. So to know that you want to lock the account and then quickly raushauen a promotional email that animates to deposit.

Would like to know your opinions

P.S.: in many casinos it is tolerated, because as I said I do not always do it, and in those where I was blocked, I was only excluded from bonus promotions, or but in a block my money paid out.

That would mean that you have a double account, which leads in most casinos to a lock. Or how should I understand this?
As for CasinoSecret: Since these e-mails go out automatically I go there not from calculation. Especially since they should actually pay out the last deposit again. What was the reason for the block?

This post has been translated automatically

Christian1337
Experienced

Horsepower44 wrote on 17.12.2019 at 12:12 pm
That would mean that you have a double account, which leads to a block in most casinos. Or how should I understand that?
As for CasinoSecret: Since these e-mails go out automatically I go there not from calculation. Especially since they should actually pay out the last Deposit again. What was the reason for the block?

No I have played from time to time on another online casino at the same Roulette table against it. so nothing with double account

This post has been translated automatically

Horsepower44
Top Member
Cyenos wrote on 12/17/2019 12:22 PM

No i played against it from time to time on another online casino on the same Roulette table. so nothing with double account

Achso,na that I did not know.

This post has been translated automatically

Christian1337
Experienced

Horsepower44 wrote on 12/17/2019 at 1:42 pm
Oh well, I didn't know that.

All good:) was not meant badly

This post has been translated automatically

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