Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino Secret: Casino Secret and the GJ recommendation (10k payout) (Page 2)

Topic created on 16th Jul. 2019 | Page: 2 of 2 | Answers: 17 | Views: 5,534
Anonym
Begbie wrote on 07/17/2019 1:43 pm: the community is expecting a PSC lottery for your kind assistance! *cough*
at least 100 tickets of 25€ each.
kind regards

Actually, we are pretty much expecting 400 tickets.

This post has been translated automatically

TabulaRasa
Amateur
oh my god i have just seen the following post in casinomeister forum where it is also about a payout of 55k in casino secret...

Dear Casinomeister,

" This is an issue for you and if someone can help me, it would be you!!!! This story is so crazy to me and I am endless frustated.

I haven't been able to sleep a wink for a few days.

I won 55,000 EUR at the online casino "Casino Secret" with 2 deposits of 300 EUR at the live casino.

I then tried to withdraw the money but the maximum amount to be withdrawn was limited to 5000 EUR.

The Verification was done and then it was said that a >>>gamecheck<<<< was requested by the Provider and it will still takes time with the payout.

Then I submitted about 10 payment requests a 5000 EUR.

And now comes the tragedy: I used the cancellation function and lost one payout request after the other.

At least I had about 30 withdrawal cancellations.

Now I wonder if the casino wouldn't have to prevent a player from acting so irresponsibly. I cancelled several payments within a day and the casino did not respond.

I've now read that many casinos see the feature of canceling payments against fair play and don't offer this at first.

Also, at the beginning, Casino Secret had both: Deposit limits and losing limits. Meanwhile there are no loss limits tools in this casino availbale. I wanted to protect my winnings with a loss limit but the casino didn't ask me to.

Normally, the casino would have had to react and protect me from my STUPID handlings because of its own due diligence duties regarding their customers. That's exactly what the casino has done now. They have blocked my account now.

Dear Casinomeister, if you can do somehting for me/mediate between me and the Casino and the Casino offers me a consolation or goodwill payout, I will donate a huge amout to several chartibale organizations. I don't expect all of my winnings because it's due to my stupidity, but at the other side, casino has delayed my withdrawls. I played for 10 years Online Casinos and this was the first time in my life winning such a huge amount.

This is endless frustating to me ......

This post has been translated automatically

Anonym
Young man that I nene an awesome win, so wirste have a lot of fun^^
And I wish you 😆

This post has been translated automatically

Anonym
TabulaRasa wrote on 07/17/2019 at 21:38: oh my god the following post I have just seen in casinomeister forum where it is also about a payout of 55k at Casino Secret...

Dear Casinomeister,

" This is an issue for you and if someone can help me, it would be you!!!! This story is so crazy to me and I am endless frustated.

I haven't been able to sleep a wink for a few days.

I won 55,000 EUR at the online casino "Casino Secret" with 2 deposits of 300 EUR at the live casino.

I then tried to withdraw the money but the maximum amount to be withdrawn was limited to 5000 EUR.

The Verification was done and then it was said that a >>>gamecheck<<<< was requested by the Provider and it will still takes time with the payout.

Then I submitted about 10 payment requests a 5000 EUR.

And now comes the tragedy: I used the cancellation function and lost one payout request after the other.

At least I had about 30 withdrawal cancellations.

Now I wonder if the casino wouldn't have to prevent a player from acting so irresponsibly. I cancelled several payments within a day and the casino did not respond.

I've now read that many casinos see the feature of canceling payments against fair play and don't offer this at first.

Also, at the beginning, Casino Secret had both: Deposit limits and losing limits. Meanwhile there are no loss limits tools in this casino availbale. I wanted to protect my winnings with a loss limit but the casino didn't ask me to.

Normally, the casino would have had to react and protect me from my STUPID handlings because of its own due diligence duties regarding their customers. That's exactly what the casino has done now. They have blocked my account now.

Dear Casinomeister, if you can do somehting for me/mediate between me and the Casino and the Casino offers me a consolation or goodwill payout, I will donate a huge amout to several chartibale organizations. I don't expect all of my winnings because it's due to my stupidity, but at the other side, casino has delayed my withdrawls. I played for 10 years Online Casinos and this was the first time in my life winning such a huge amount.

This is endless frustating to me ......

It's your own fault for such a sum.

This post has been translated automatically

Kleinkariert
Expert
Zockertyp89 wrote on 07/18/2019 08:41 AM
Your own fault for such a sum.

What I find tragic is that when one wins simply often something like a gamecheck, ... is made. With such sums, the person is then also still greedy and the nervousness whether you get the money then leads to such uncontrolled behavior.

The extent shows but clearly: Extreme Gambling addiction and irresponsible. The player would have to be permanently blocked.

This post has been translated automatically

CasinoSecret-Marie
Slothot wrote on 07/16/2019 8:57 PM: Servus guys,

i signed up at Casino Secret based on GJ's 4 star rating and deposited a total of 300 euros there.

I made a total win of 10k which I would like to pay out

Since two days the wins are on pending. The Verification (ID and address) has already been confirmed. That I also still have to provide a screenshot of the bank method, I still firmly expect, but these have not been requested so far. The lake rests very very still. According to their FAQ, payouts would take 2 business days, which is Today over
LiveSupport is virtually unavailable. Email returns did not come either

By the way, I used the Affiliate link from GJ to play there. So it would be quite nice you would tell the management that in the summer of 2019 these periods and especially this accessibility are no longer timely. You had that in 2009 at Pokerstars or at EuropaCasino

I have times the History gescreenshotet and unfortunately not read the testimonials before!

Will keep you up to date...


Good day dear GambleJoe Community,

thank you very much for all your comments and feedback!

We are constantly working to improve our service and are now also at your disposal at GambleJoe and will always follow your contributions.

We are happy to inform you that the player was paid the full amount the day before yesterday

It is always normal that a GameCheck is made for new customers who have made such a high win.

After 2,5 working days we have checked the submitted documents, made a GameCheck and approved the payout.

During the process we of course kept our lucky winner up to date.

CasinoSecret

This post has been translated automatically

gagapapamama
Expert

CasinoSecret-Marie wrote on 07/19/2019 08:35 AM
Good day dear GambleJoe community,

thank you so much for all your comments and feedback!

We are constantly working to improve our service and are now available to you at GambleJoe and will always follow your posts.

We are happy to inform you that the player was paid the full amount the day before yesterday

It is always normal that a GameCheck is made for new customers who have made such a high win.

After 2,5 working days we have checked the submitted documents, made a GameCheck and approved the payout.

During the process we of course kept our lucky winner up to date.

CasinoSecret

Well that sounds good, respect.

This post has been translated automatically

Slothot
Amateur
Hello Community and Hello CasinoSecret Marie, a few additions

First of all, it's good that the name Marie appears on the mail from CS, in the chat as well as here. Since I had the impression that my payout mail also contained personal sentence components, I therefore assume that the "german related customer agent" Marie, actually exists
That is a plus

But the feedback from CS came only after I opened this thread here

It should also be added that so far only 5k Euro, arrived yesterday (18.07) on my account. The second 5k are still missing (today 19.07. 11 o'clock)
However, this can also be due to my credit institution. But as I said, not everything is there yet.
If everything is there I will report back here

Remains the so far positive impression of the German support, which, however, seems to act as a "one woman show" and could be overwhelmed with many requests?

Remains to note that Gamblejoe as a public exchange platform between gambler and casino, serves a good purpose

Cheers

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 11:28 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately