Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Spins Planet: [solved] payout problems

Topic created on 19th Jul. 2020 | Page: 1 of 2 | Answers: 18 | Views: 3,681
Jasy2020
Rookie

[solved] payout problems

19th Jul. 2020, at 08:02 am CEST#1
0 Likes

Nobody has liked this post so far
My payout is now over 120 hrs "in process" - nothing is happening

2 times inquired

Chat answer after 53 hrs: withdrawals are usually processed within 72hrs"
Mail response after 75hrs: Your withdrawal request is currently being reviewed by our payments team. Kindly note that you will be informed via email soon as it is completed

What did you do in such a case or what helped the most?


  • Be annoying and keep asking?

  • Waiting in silence - if so, for how long?

  • In the Internet e.g. here to the pillory place?

  • Ask someone for help as a mediator?

  • Is politeness or being firm the order of the day?

  • Another suggestion?




This post has been translated automatically

zocker0815
Top Member

[solved] payout problems

19th Jul. 2020, at 08:15 am CEST#2
0 Likes

Nobody has liked this post so far
would be helpful which casino?

If it is a casino that is listed here, someone from the GambleJoe team can help you, e.g. Caro.

This post has been translated automatically

Jasy2020
Rookie

[solved] payout problems

19th Jul. 2020, at 09:17 am CEST#3
0 Likes

Nobody has liked this post so far
zocker0815 wrote on 19.07.2020 at 08:15: would be helpful times which casino?


Thanks for your answer!


I read Christoph's test report here in the forum in June and landed on Casinoseite via the link and registered.

How can I contact Caro?




This post has been translated automatically

zocker0815
Top Member

[solved] payout problems

19th Jul. 2020, at 10:39 am CEST#4
0 Likes

Nobody has liked this post so far
Jojolino
Amateur

[solved] payout problems

19th Jul. 2020, at 11:47 am CEST#5
0 Likes

Nobody has liked this post so far

Jasy2020 wrote on 07/19/2020 at 08:02: My payout is now over 120 hrs "in process" - nothing is happening

asked 2 times

Chat answer after 53 hrs: withdrawals are usually processed within 72hrs"
Mail response after 75hrs: Your withdrawal request is currently being reviewed by our payments team. Kindly note that you will be informed via email soon as it is completed

What did you do in such a case or what helped the most?


  • Being annoying and always asking?

  • Waiting in silence - if so, for how long?

  • In the Internet e.g. here to the pillory place?

  • Ask someone for help as a mediator?

  • Is politeness or being firm the order of the day?

  • Another suggestion?





Just be patient! If it is a reputable casino you will get your money safely.


The question is also how did you pay out? To the bank account? If so, this also needs its time, especially on weekends

This post has been translated automatically

crystal_machmeth
Experienced

[solved] payout problems

19th Jul. 2020, at 12:15 pm CEST#6
1 Like

Liked this post: Avatar von gagapapamama gagapapamama

Jasy2020 wrote on 07/19/2020 at 08:02: My payout is now over 120 hrs "in process" - nothing is happening

asked 2 times

Chat answer after 53 hrs: withdrawals are usually processed within 72hrs"
Mail response after 75hrs: Your withdrawal request is currently being reviewed by our payments team. Kindly note that you will be informed via email soon as it is completed

What did you do in such a case or what helped the most?


  • Be annoying and keep asking?

  • Waiting in silence - if so, for how long?

  • In the Internet e.g. here to the pillory place?

  • Ask someone for help as a mediator?

  • Is politeness or being firm the order of the day?

  • Another suggestion?





in such a case, i go to the Live Chat once an hour and ask how the processing is going. if they get cheeky, i threaten to file a complaint with the mga.


as a means of exerting pressure, i also like to register the support email address with various newsletters on the internet with offers such as: "500 € amazon voucher" or "order potency pills cheap online"

This post has been translated automatically

Jasy2020
Rookie

[solved] payout problems

19th Jul. 2020, at 12:33 pm CEST#7
0 Likes

Nobody has liked this post so far
Thanks to all who wrote!

@ crystal-machmeth
Your leverage??!! - not serious, right?


This post has been translated automatically

crystal_machmeth
Experienced

[solved] payout problems

19th Jul. 2020, at 12:35 pm CEST#8
0 Likes

Nobody has liked this post so far

Jasy2020 wrote on 07/19/2020 at 12:33 pm: Thanks to all who wrote!

@ crystal-machmeth
Your leverage??!! - not serious, right?



i hope you respect my approach, but I don't want to make you do the same.

This post has been translated automatically

Jasy2020
Rookie

[solved] payout problems

19th Jul. 2020, at 12:46 pm CEST#9
1 Like

Liked this post: Avatar von crystal_machmeth crystal_machmeth
crystal_machmeth wrote on 07/19/2020 at 12:35 PM

i hope you respect my approach, but don't want to make you do the same.

But sure -if that helped you, I think that's great - I personally wouldn't dare to do that, but it is funny

This post has been translated automatically

Campori
Rookie

[solved] payout problems

19th Jul. 2020, at 02:38 pm CEST#10
0 Likes

Nobody has liked this post so far
crystal_machmeth wrote on 07/19/2020 at 12:35 PM

i hope you respect my approach, but don't want to make you do the same.

Hahaha very delightful xD

This post has been translated automatically

Hot Topics21st Nov. 2024 at 11:58 pm CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately