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Spins Joy: Refusal to pay out despite evidence (Page 2)

Topic created on 08th Jan. 2020 | Page: 2 of 3 | Answers: 27 | Views: 5,179
MarcT22186
Expert

Refusal to pay out despite evidence

9th Jan. 2020, at 04:36 pm CET#2
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gamble1 wrote on 09.01.2020 at 16:09
do not you have to have pressed the function also on win or loss ?

Only open would be already a little Assi or ?

I do not know how this is handled at Gamomat, but I mean, if you click on Risk you can only choose cash-out - information without guarantee

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stefan84
Visitor

Refusal to pay out despite evidence

9th Jan. 2020, at 07:32 pm CET#3
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yes have not clicked on it ...on the Risk ladder...I can not insert a video here ???




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Falko
Icon

Refusal to pay out despite evidence

9th Jan. 2020, at 07:37 pm CET#4
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stefan84 wrote on 09.01.2020 at 19:32: yes have not clicked on it ...on the Risk ladder...I can not insert a video here ???





Yes you can. You click on Uploads above, then go to Winning Videos scroll down and can then upload a video. This is then still controlled by a mod and then released.

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stefan84
Visitor

Refusal to pay out despite evidence

9th Jan. 2020, at 07:44 pm CET#5
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thank you Falko but I mean here in chat, wanted to upload a proof video, but can not insert it here

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MarcT22186
Expert

Refusal to pay out despite evidence

9th Jan. 2020, at 07:46 pm CET#6
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stefan84 wrote on 09.01.2020 at 19:44: thank you Falko but I mean here in chat,wanted to upload an evidence video .can here it but not paste

Upload it to Youtube and post the link

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stefan84
Visitor

Refusal to pay out despite evidence

9th Jan. 2020, at 08:02 pm CET#7
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is there no other way ..have no you tube account...and would not like to post it there too necessarily

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MarcT22186
Expert

Refusal to pay out despite evidence

9th Jan. 2020, at 08:56 pm CET#8
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stefan84 wrote on 09.01.2020 at 20:02 clock: there is the no other way ..have no you tube account...and would not like it also there necessarily post

As Falko already wrote, upload it here under uploads win videos and you can link it here

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G****e

Refusal to pay out despite evidence

9th Jan. 2020, at 08:59 pm CET#9
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I am curious about that

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stefan84
Visitor

Refusal to pay out despite evidence

9th Jan. 2020, at 09:39 pm CET#10
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Here is the alleged violation of me, red marked that sent me the Casino Joy and the funny thing is that in this game no 30 euro spin is possible

Edit: Image removed. It had to be deleted on GJ because it was not a winning picture.

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dan666
Rookie

Refusal to pay out despite evidence

9th Jan. 2020, at 09:43 pm CET#11
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image is in the uploads

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