Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino Heroes: Casino Heroes does not book my via Trustly instant transfer to my gaming account

Topic created on 18th Nov. 2020 | Page: 1 of 1 | Answers: 1 | Views: 947
Maho78
Amateur

Casino Heroes does not book my via Trustly instant transfer to my gaming account

18th Nov. 2020, at 10:47 am CET#1
0 Likes

Nobody has liked this post so far
Good morning to all,

i have the following problem on Sunday at noon (15.11.20) I deposited 50 euros via Trustly (booking day and value date is 16.11.20). I have already turned to the chat as well as contacted by email and screenshot submitted as proof of deposit. It was put off to pass the matter to the finance department. Since my many years of gaming experience, I have not experienced this at a casino. that money via trustly was always after 1 working day on the account

Who can help here?

Thanks in advance for help.

Greetings from KA

This post has been translated automatically

Maho78
Amateur

Casino Heroes does not book my via Trustly instant transfer to my gaming account

18th Nov. 2020, at 03:17 pm CET#2
0 Likes

Nobody has liked this post so far

Update:
After 3 days, the money has now been posted to the game account.

The case or complaint can be checked off as settled 🙂

Greeting Maho78

This post has been translated automatically

Hot Topics5th Nov. 2024 at 01:27 pm CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately