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Casino Heroes: Casino Heroes bonus borders on fraud. 200% bonus designed to deceive as well as ridiculous turnover requirements. (Page 2)

Topic created on 27th Oct. 2018 | Page: 2 of 2 | Answers: 13 | Views: 3,760
Anonym
There is little to add to this.

For once, a reasonably fair bonus.

This post has been translated automatically

Anonym
Dear TE, even if you are now facing a lot of headwind here,

of course we can understand your frustration. You expected a higher bonus, but most already know how the whole thing works with the bonus system and accordingly they are accustomed to such formulations or if you have once read through the right it is always clear to you. Also that you can not bet more than € 5 per bet with bonus in some casinos or some games do not count towards turnover, so you should always check before depositing.

Wish you still have fun and hope that you can not be pulled down too much by this negative event, but if you now say that you do not want to play there from now on - you should also with other sites the AGB durchelsen before (at least the bonus section). Eingie casinos also have high minimum payout values and need longer for Verification, so a pre-verification would not be wrong. At Casino Heroes this went within 7 hours for me, at the casino you actually have a very fast casino (only a few are faster such as Videoslots)

If you still have questions you can ask them, but the problem is unfortunately based on a misunderstanding on your part and can therefore not be regulated otherwise. A complaint to the MGA would also not help much, as they would copy and send you the terms and conditions.

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kyosuma
Experienced
So I had no difficulty to understand the bonus at the beginning correctly, find him also say ok (fair is different) but ok .

Where I must give you all Dings right I find it also very disturbing that bonus and real money together are calculated, instead of it
clear as with Vera&John e.b to divide.
As well as you should be able to first play the bonus in real money, would be somewhere more logical.

But I'm there also more because of the adventurers (works something like an RPG) xD!

So play without bonus and everything is great?

This post has been translated automatically

Gratler
Amateur
The exact same thing happened to me, but at Dunder Casino. There the bonus is described exactly like this

This post has been translated automatically

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