[solved] win was deleted

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Rookie

Packleader

Topic Creator

Forum posts: 90 Member since: 19.04.2020

29th May. 2020, at 11:00 am CEST#1

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Deposited a few days ago 250€ at Casino Gods with 100% bonus. So with 500€ started to play. I must say it ran more than top yesterday I had then just under 2000€ on my account (real money) 10000€ bonus would be implemented
Then yesterday the shock, I log in account balance 250€. Great I thought to myself that want to rip me off actually
Allegedly I have violated the Max Bet Rule of 5€. The highest bet I have made per spin was 1,60€ that I know exactly.
Support told me the highest bet I made was 30€...that may be but does a Feature Buy count as a bet? In the game Euphoria bet 0.30 € Feature Buy 30 €.
In the terms and conditions is nothing of a ban that you can make feature buys
At other casinos such as Vera&John, these do not work when the bonus is active.

OK so far so good. Then I thought no matter, 250€ I have yes then I just start again from scratch (without bonus). It went first badly to not at all and since I have no active bonus I use of course also Feature Buys. White Rabbit 1€ Feature Buy 100€... Result 1568€ Win...at the end of yesterday evening my account balance was 1800€. Payout was requested. Documents were sent. I am curious what comes now again and how long I may wait for my coal.

My recommendation to the casino, Casino Gods. Finger away from the bonus. There are enough better casinos.

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Experienced

cbz490

Forum posts: 349 Member since: 03.01.2020

[solved] win was deleted

29th May. 2020, at 11:12 am CEST#2

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Each Featurbuy is to be counted as a spin, is everywhere so.

So you have committed a violation clearly and will have 0.00000 chances to get all the money.

It is already a courtesy of the casino to refund you the Deposit amount.

Unfortunately, it is so sorry, you will not receive the first part

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Legend

upola

Forum posts: 4.256 Member since: 17.05.2018

[solved] win was deleted

29th May. 2020, at 11:30 am CEST#3

1 Like

Liked this post: Herr_D

There may be better casinos, but with bonus you can't buy free spins anywhere.
So you do not need to warn about it.

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Rookie

Packleader

Topic Creator

Forum posts: 90 Member since: 19.04.2020

[solved] win was deleted

29th May. 2020, at 11:49 am CEST#4

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I do warn against this, as the terms and conditions are not clear and the casino gains an advantage. If it was clearly explained or the bonus buys were blocked then there would be no problems
Therefore, my recommendation remains, FINGER WAY

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Experienced

cbz490

Forum posts: 349 Member since: 03.01.2020

[solved] win was deleted

29th May. 2020, at 11:57 am CEST#5

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Packleader wrote on 29.05.2020 at 11:49: I warn very well against it, because the T&Cs are not clear and the casino gets an advantage. If it was clearly explained or the bonus buys were locked then there would be no problems
Therefore, my recommendation remains, FINGER WAY

You have not been playing online for long, right?

As has already been said, if you play regularly with bonus you know that

Every casino does so so your statement means virtually finger way from all casinos Have fun

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Legend

upola

Forum posts: 4.256 Member since: 17.05.2018

[solved] win was deleted

29th May. 2020, at 12:01 pm CEST#6

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Packleader wrote on 29.05.2020 at 11:49: I warn very well against it, because the T&Cs are not clear and the casino gets an advantage. If it was clearly explained or the bonus buys were locked then there would be no problems
Therefore, my recommendation remains, FINGER AWAY

Most know but that the nonsense is what you write.

But you can continue to write FINGER WAY.

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Experienced

Latino

Forum posts: 303 Member since: 08.11.2018

[solved] win was deleted

29th May. 2020, at 02:22 pm CEST#7

1 Like

Liked this post: Packleader

@packleader

I warn very well against it, because the terms and conditions are not clear and the casino thereby gains an advantage

In this case you are wrong, because in point 10 of the general bonus conditions it says
The maximum single wagering allowed with a bonus (until the turnover requirements are met) are:
Slots and Video Slots - €5 per wager or in equivalent currency comparable to $5 USD.

We are not talking about a bet per spin here .
In the case of a Bonusbuy, the stake was 30€.
I agree with you, however, that the casinos should include a note in the terms and conditions, the same applies to the gambling feature.

@cbz490 & upola

Every casino does so so your statement means virtually finger way from all casinos

There may be better casinos, but with bonus you may not buy free spins anywhere.

His statement is: Finger weg vom Bonus and not Finger weg vom Casino ...
And of course there are better casinos, Packleader is not wrong there either.

@upola

But most people know that this is nonsense what you write.

How do you know what most people know ? Who exactly are "most" ?

I personally believe that most of the newcomers in this forum are not thrilled when you read as one of the first posts your "nice Willkommansansprache" because you could make the answer a little more neutral (or even friendly?).

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Legend

upola

Forum posts: 4.256 Member since: 17.05.2018

[solved] win was deleted

29th May. 2020, at 02:44 pm CEST#8

1 Like

Liked this post: Herr_D

And I personally believe that it is unfair to denigrate a casino just because Packleader does not understand the bonus conditions.
What should newcomers think when the first post of Packleader contains an untruth.

Who are the most, you can choose or start a poll.

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Experienced

Goeki72

Forum posts: 274 Member since: 08.04.2020

[solved] win was deleted

29th May. 2020, at 03:21 pm CEST#9

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Too bad what happened to you, but I also had such an "aggro hit" at Casino Winner after I learned that the bonus there is only play money, i.e. not withdrawable.

Max. Bet is as I have read from various terms and conditions bet and sometimes also the risking.

If 5€ win and Risk on 10€ have already violated.

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Experienced

Sprengsatz

Forum posts: 282 Member since: 22.12.2019

[solved] win was deleted

29th May. 2020, at 05:59 pm CEST#10

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Bonus buys, push up and ˋgambleń are forbidden. You can play down BTG slots though. Extra Chilli I had at Wildz under 5 euros and was after chat clarification no problem to buy.

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