Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Spins Gods: [solved] Payment denied - violation of the terms and conditions (Page 2)

Topic created on 05th Feb. 2020 | Page: 2 of 2 | Answers: 13 | Views: 4,818
Lema1301
Rookie

[solved] Payment denied - violation of the terms and conditions

19th Feb. 2020, at 11:37 am CET#11
0 Likes

Nobody has liked this post so far
Just to bring the topic to a close:

As most suspect, the casino has not deviated from their position.

Buying bonus features whose single spin value is within the allowed limit is still considered a violation of the T&Cs.

If the spongy wording of the T&Cs or bonus conditions and their operator-friendly interpretation were not common practice, I would judge CasinoGods to be extremely unserious.
Thus, it is rather an industry-wide problem from which one must draw one's own consequences.

Thanks for your opinions and good luck with your gambling!

This post has been translated automatically

Anonym

[solved] Payment denied - violation of the terms and conditions

19th Feb. 2020, at 12:00 pm CET#12
1 Like

Liked this post: Avatar von Lema1301 Lema1301

Lema1301 wrote on 06.02.2020 at 14:05: I agree with you in that I understand that a violation of the bonus conditions entails a cancellation of the winnings earned

What surprises me is on the one hand that in the terms and conditions only from Einzeleinsätzen greater than 5 € is the speech and on the other hand, wins, which are not in connection with the violating the Terms and Conditions in connection, are deleted.

If it were 600€ win from a too high stake then the situation would be clear.

Either way, I will have to come to terms with the casino's decision - no question.

I don't know if you only play in casinos from time to time, but who plays more often actually knows these conditions and they are the same in almost every casino.

My question would be, what you see as a "single bet". Whether you bet 20 euros per spin or once 20 euros for a bonus purchase is the same.
Unfortunately, the money is gone, which is a pity for you, but I would advise you to play in principle completely without a bonus, because you are somehow always calmer and do not have to worry about any conditions!

This post has been translated automatically

Lema1301
Rookie

[solved] Payment denied - violation of the terms and conditions

19th Feb. 2020, at 01:02 pm CET#13
0 Likes

Nobody has liked this post so far
Yes, as I said, that it is common practice I have now also understood

Thanks for the advice! Will heed it and in the future only "raw" zocken

This post has been translated automatically

Caro
Expert

[solved] Payment denied - violation of the terms and conditions

20th Feb. 2020, at 01:20 pm CET#14
0 Likes

Nobody has liked this post so far
Update from the user regarding his payout:

Buying bonus features whose single spin value is within the allowed limit is still considered a violation of the TOS.

Complaint can be closed

This topic has been closed

This post has been translated automatically

Hot Topics25th Nov. 2024 at 09:59 am CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately