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Spins Gods: Document editing

Topic created on 12th Mar. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,225
PhiLeon

Document editing

12th Mar. 2020, at 01:00 pm CET#1
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Hello,

I wanted to cash out a win at Casino Gods (03/03/2020). As a result, I uploaded the required documents
One was not accepted, so I uploaded the correct document (07.03.2020).
But until now (12.03.2020) nothing has happened. In chat they always put me off and passed my request with prio.
The phone number provided does not work, of course
Due to the bad reviews I fear that I will never see the money.
Lg Philip

This post has been translated automatically

Caro
Expert

Document editing

12th Mar. 2020, at 01:18 pm CET#2
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Hi PhiLeon, I have forwarded your post to the Casino Manager of Casino Gods. Additionally, I have sent you a private message via Communicator

Kind regards Caro

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Caro
Expert

Document editing

12th Mar. 2020, at 04:06 pm CET#3
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Just got the answer from the manager

Dear Phileon,
Thank you very much for contacting us!
We apologize for the delay. This came about due to the lack of submission of the KYC documents to allow us to review your account accordingly.
I can confirm that we have now received and approved all documents and your payout has now been initiated.
We apologize again and if there is anything else you need, please do not hesitate to ask us.
Best regards and have a great weekend!

This post has been translated automatically

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