Fraud on the customer

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labaster

Topic Creator

Forum posts: 4 Member since: 18.10.2018

18th Oct. 2018, at 10:52 pm CEST#1

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I can only warn against this casino!

I deposited 20 euros and received 80 euros on TOP bonus.
To put the bonus around a few thousand euros were necessary. Has also worked and at the end of the service with said that the bonus is implemented and I was at 1000 euros credit.

Now it comes... although the turnover according to support was done, I had to give back the 80 euros! And now it comes even harder... I get only x10 of my Deposit (ie 200 euros).... Remaining 720 euros the casino collects a.... what is this please for a scam? I won with my real money and not with their bonus.

Well I now also doubt that I get even a cent after what I just read here everything about the casino. And according to their email (withdrawal confirmation) it may be that they want to call and additionally documents... what is that for a crap!? Documents I can still understand, but why should you phone with the...

Have at the end of the support in the chat still said that I find that already fraud and he said I can deposit again and repeat my luck.... do they seriously believe that I am so stupid or what?

The casino is just cheeky and are scammers.

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Anonym

Former Member

Fraud on the customer

19th Oct. 2018, at 02:22 pm CEST#2

1 Like

Liked this post: snopsim

Hope the payout comes through for you, then never play at the snot store again - have also read a lot of negative.

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Experienced

blizzard1986

Forum posts: 358 Member since: 13.04.2018

Fraud on the customer

19th Oct. 2018, at 02:29 pm CEST#3

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So Casinoclub is a reputable if outdated casino. Support depends on when you have it there in the chat. Will not name names but 2 people there in the chat are just straw stupid and unfriendly. Can only recommend everyone always first in the chat to secure the conditions and to be sent to the history. So m.M.n there is no Maxcashout at Casinoclub except that was maybe a special bonus.... Keep your fingers crossed

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Amateur

Sascha666

Forum posts: 194 Member since: 29.01.2018

Fraud on the customer

19th Oct. 2018, at 02:35 pm CEST#4

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you have, like me at VIKS, just fallen into the max. cashout trap.
Try to pay out as much as possible and avoid the offered Bonuses in the future, or read very precisely what the conditions are. (Turnover, max-cashout, "forbidden" games, etc.)
It is best to play only in 2, 3 casinos anyway, otherwise you lose the overview. Whether with or without bonus. Greetings

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Anonym

Former Member

Fraud on the customer

19th Oct. 2018, at 02:57 pm CEST#5

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blizzard1986 wrote on 19/10/2018 at 14:29: So Casinoclub is a reputable if outdated casino. Support depends on when you have it there in chat. Will not name names but 2 people there in the chat are just straw stupid and unfriendly. Can only recommend everyone always first in the chat to secure the conditions and to be sent to the history. So m.M.n there is no Maxcashout at Casinoclub except that was maybe a special bonus.... Keep your fingers crossed.

The supporter works for the casino, these can not tell you different opinions or stories, they must all adhere to the T&C's of the casino, should they not do it is fraud. Therefore, always save the emails so what serious casinos offer. If the person XY has made a false statement insist on all your money. Everything else is outrageous. Good luck

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labaster

Topic Creator

Forum posts: 4 Member since: 18.10.2018

Fraud on the customer

19th Oct. 2018, at 05:13 pm CEST#6

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Withdrawal was canceled and ALL credit including the 200 euros was completely deleted from the account. There are now only the 20 euros Deposit on it.

Chat now justifies this with the fact that some 30% rule was broken.
I can really only advise everyone not to pay a cent to these scammers.

Pure rip-off is that!

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Expert

redriver67

Forum posts: 1.106 Member since: 15.02.2017

Fraud on the customer

19th Oct. 2018, at 05:19 pm CEST#7

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A few months ago, they gave me a 35 euro bonus without me having to Deposit anything. On the day it went really well and I was able to pay out a larger sum of I think 600 euros after I met the turnover requirements. Was paid out on PayPal within a few hours. As I said with zero deposit. Had absolutely no problems.

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Experienced

Theone87

Forum posts: 341 Member since: 01.10.2017

Fraud on the customer

19th Oct. 2018, at 05:20 pm CEST#8

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They make the world as they like it... always to the detriment of the customer, you should avoid all Bonuses, they are only there to gamble away your hard-earned money carelessly just by such clauses.

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Expert

MisterL

Forum posts: 1.579 Member since: 15.01.2017

Fraud on the customer

19th Oct. 2018, at 08:44 pm CEST#9

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stay cool do not insult bonusbrdingungen read carefully and understand accept what is there they just want to bring you to white heat that you gamble it all away again
once had similar problems 3500 euro but I got it after I think about 2 weeks
since then I pay out immediately if a reasonably good win comes and pay in at Videoslots with Daniel videoslot has also paid out 50k therefore highroll only but there

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Experienced

blizzard1986

Forum posts: 358 Member since: 13.04.2018

Fraud on the customer

19th Oct. 2018, at 08:50 pm CEST#10

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Idiot85 wrote on 19/10/2018 at 14:57
The supporter works for the casino, they can't tell you different opinions or stories, they all have to follow the T&C's of the casino, if they don't it's fraud. Therefore, always save the emails so what serious casinos offer. If the person XY has made a false statement insist on all your money. Everything else is outrageous. Good luck

That is absolutely right Always do the same. Always have the chat history sent

The terms and conditions says you can not use more than 30% of the bonus money. Actually relatively fair you just have to watch out that you keep that in mind even with smaller amounts

I hope there is still something positive out

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