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Casimba: [solved] Casino does not pay out my deposits - played with remaining bonus (Page 2)

Topic created on 21st Jan. 2020 | Page: 2 of 2 | Answers: 14 | Views: 3,097
buba2212
Rookie
Dbac79 wrote on 01/21/2020 at 23:54: normally they have to cancel the bonus on request before you make a Deposit, who deposits money please if he is still bound to "old" 1600 turnover conditions

Doesn't matter if I would have deposited after or before. I still would not have been able to cancel.

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DaseR92
Amateur
I've never heard of such a thing, you want to bind the player and not scare him away with a 1600€ wager

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Kleinkariert
Expert
Unfortunately, there are casinos that handle it that way. Whether you can do something I do not know. Had to wait vllt until the bonus expires.

Know that still from old times at Trada, but the Live Chat has always removed it directly if it did not go away.

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B****3
Why such a stress about it?

If someone had written me something like that, I would have said, all right, goodbye

What's the problem?

There are enough other and better casinos

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Caro
Expert
Here, the casino was unfortunately in the right, because the player made a Deposit, although he still had a remaining balance of a bonus in his account. Thus, the deposit amount became bonus credit and had to be wagered first to certain turnover requirements. Bonus could not be cancelled manually.

This topic was closed

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