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Cashi Mashi: [solved] payout period

Topic created on 30th Sep. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,456
Magnus
Visitor

[solved] payout period

30th Sep. 2019, at 11:25 am CEST#1
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Hi,

as I can see, there are already a lot of complaints about the payout time!

This I would like to say here again! My documents are now deposited for 6 days and the Live Chat put me off from day to day! Where exactly can I file a complaint here?

And to the players who want to create an account there, LET THE FINGERS FROM THE LOAD, unseriös bzgl. money transfer / payouts!

Angry greetings

Magnus

PS: for me it is only "only" 660 EUR, so no amount over 2,300 EUR!

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upola
Legend

[solved] payout period

30th Sep. 2019, at 12:39 pm CEST#2
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Maybe you can also tell us which store it is.

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Anonym

[solved] payout period

30th Sep. 2019, at 12:54 pm CEST#3
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upola wrote on 09/30/2019 12:39 pm: Maybe you can also tell us which store it is.

Sounds a lot like Wildz

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upola
Legend

[solved] payout period

30th Sep. 2019, at 01:00 pm CEST#4
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It's quite possible, there were a few who complained.
Robby you are a fox.

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Magnus
Visitor

[solved] payout period

30th Sep. 2019, at 01:03 pm CEST#5
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Ah sry, thought that was clear since I wrote it under the CashiMashi thread!

It is about cashi mashi!

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Julian
Elite

[solved] payout period

30th Sep. 2019, at 01:06 pm CEST#6
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upola wrote on 09/30/2019 13:00: It's quite possible,were a few who complained.
Robby you are a fox.

I rather suspect that it is the casino "Cashi Mashi".
But is only conjecture on my part, since the topic was created in the "Cashi Mashi complaint" category


@Magnus I will contact the manager and will get back to you later via Communicator (private message) as soon as I get an answer.

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Magnus
Visitor

[solved] payout period

30th Sep. 2019, at 01:10 pm CEST#7
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Julian wrote on 30/09/2019 at 13:06
I rather suspect that this is about the casino "Cashi Mashi".
But is only conjecture on my part, since the topic was created in the "Cashi Mashi complaint" category


@Magnus I will contact the manager and will get back to you later via Communicator (private message) once I get an answer.

Thank you very much! The documents were sent to the casino on September 24 at 15.45 via mail, shortly after I also received the confirmation of receipt! Today I received this mail again:


Hello Magnus,

Thank you for contacting us.

We apologize that this seems to be taking some time. Our team is working hard on your request. We ask for your patience in this regard as we receive many requests on a daily basis. Rest assured that you will receive the requested money as soon as the entire process is completed. You will be notified immediately.

We welcome your feedback so that we know what part of our service needs to be improved.

If you need anything else, please feel free to contact us.

Kind regards,
Larry

But after 6 days, that can't really be the case!

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Julian
Elite

[solved] payout period

9th Oct. 2019, at 12:35 am CEST#8
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Since the thread creator has received his money and thus the problem has been solved, I will close the thread.

This thread was closed

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