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Cashi Mashi: [solved] Payout

Topic created on 07th Feb. 2020 | Page: 1 of 1 | Answers: 7 | Views: 1,785
ramzee84
Hello all,

so I have on 04.02.20. 2 wins of once 1500 euros and once 2300 euro veranlasst.in the confirmation email says that will be processed within 24-72 hrs.And since it has not yet been processed and I have only heard bad things about the casino, I am of course worried.

I wrote to the live support and first they told me because I have recalled that takes another 2 days.but not true I have another withdrawal recalled and not this 2.dad I said and then they said the questions about why there is delay.and that was yesterday and no answer so far.

I have written to the finance department, but there is nothing happening

This is outrageous of them.

They get my money immediately.

What can I do?

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Julian
Elite
Hey ramzee84 & welcome to the forum

I will contact you right away via Communicator and talk to the casino manager about your complaint.

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RiverSong
Legend

ramzee84 wrote on 07.02.2020 at 14:06: and I have heard only bad things about the casino, I am of course worried.

in such cases I always ask myself why someone deposits and plays there if he has heard only bad things about the oc --> a kind of self-flagellation maybe?

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Anonym

Iseedeadpeople wrote on 07/02/2020 at 18:31

in such cases i always ask myself why someone pays and plays there if he has only heard bad things about the oc --> some kind of self-flagellation maybe?

haha that was funny

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Kleinkariert
Expert
Iseedeadpeople wrote on 07/02/2020 at 18:31

in such cases i always ask myself why someone pays and plays there if he has only heard bad things about the oc --> some kind of self-flagellation maybe?

For the extra kick probably. But it can also be that he learned more about the casino later.

I mean there are enough people who take every bonus and never the bonus rules until they hit the blow.

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ramzee84
No I have deposited there, won and only then informed me about the casino.clear that was not smart, but if you have been blocked at almost all casinos and you Bock has to gamble again, then you start immediately


Oh and for info :

My account was successfully verified on 01.02.2020 and yesterday evening I get an email that my account is now verified and open withdrawal within 24 h - 48 h are processed.

The first email was from the finance department and yesterday's from support.

In any case, almost a week is rum and if they really process within 2 days evtl only weekdays, then the money is only Wednesday or Thursday on my account.

Pure disappointment from this casino.

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Kleinkariert
Expert
ramzee84 wrote on 08.02.2020 at 11:50 am: No I have deposited there, won and only then informed me about the casino.Clearly that was not smart, but if you have been blocked at almost all casinos and you have Bock to gamble again, then you start immediately


Oh and for info :

My account was successfully verified on 01.02.2020 and yesterday evening I get an email that my account is now verified and open withdrawal within 24 h - 48 h are processed.

The first email was from the finance department and yesterday's from support.

In any case, almost a week is rum and if they really process within 2 days evtl only weekdays, then the money is only Wednesday or Thursday on my account.

Pure disappointment from this casino

Look on the bright side, unlike another case here you have a casino that at least eventually pays out and ultimately this is one of the few criteria that count in a listing here. In the future just look here at the listed or another trusted Affiliate site for user reviews. The user reviews here are if enough (so from about 15 reviews) there are a pretty good guide whether a casino is good or bad.

You have to be careful where you look, most sites rate each casino with 5/5 stars and copy & paste simply whereby the <ausführlichen Tests>at all casinos are almost identical. But even with the terms and conditions and bonus rules you can usually find some information, the more time you take the better you can assess it. Write e.g. times with the Spintropolis support there you realize then directly that you do not want to play there. Just ask for the most important bonus rules and what you have to pay special attention to when chatting and the fun begins with the competent supporter.</ausführlichen>

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Julian
Elite
Since the thread creator has received his payout and the issue has thus been resolved, I will close the thread.

This thread was closed

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