Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Cashi Mashi: [solved] Duplicate account accusation

Topic created on 01st Jul. 2019 | Page: 1 of 2 | Answers: 12 | Views: 4,035
dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 04:34 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello Gamblejoe Forum community I have a problem at CashiMashi Casino. I am accused of having a duplicate account. What 1000000% is not the case. I can not make withdrawals can still log in and play. the support does not help me and insists that I verify the other account but this is not mine and username tells me nothing I urgently need your advice and help.

LG Dllbyru

-- Part of this message has been removed by a moderator due to privacy issues (publication of private data) --



This post has been translated automatically

Julian
Elite

[solved] Duplicate account accusation

1st Jul. 2019, at 04:41 pm CEST#2
0 Likes

Nobody has liked this post so far
Hey dllbyru & welcome to the forum,

I have just contacted the manager of CashiMashi and will get back to you via Communicator as soon as I get an answer.
For your own safety I would ask you not to post any more private data here publicly in the forum.

This post has been translated automatically

m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 05:19 pm CEST#3
0 Likes

Nobody has liked this post so far
Maybe someone with whom you share your internet also has an account in the casino? If so isses directly a violation of the terms and conditions... the IP used is static unless you use a UMTS access!

This post has been translated automatically

dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 05:31 pm CEST#4
0 Likes

Nobody has liked this post so far
no I don't share my internet with anyone the wifi is WPA2 secured. I play either on the Mac or cell phone. Mobile on the road or at home via Wlan
.

This post has been translated automatically

m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 05:37 pm CEST#5
0 Likes

Nobody has liked this post so far
hmmm they must have some nen reason regarding a double account! but I could also imagine no reason in the casino to use a 2nd account, there is no nodeposite bonus and the Welcome bonus rather meager! but good that you have turned to the forum, if you can help then one of the admins!

This post has been translated automatically

dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 05:51 pm CEST#6
0 Likes

Nobody has liked this post so far
Hello Julian Thanks for the welcome. Very nice of you to take up the cause. Nice to know that someone wants to help. LG Dllbyru

Sorry for posting private data. Am just a bit in a panic so to speak....never had problems on any OCR sites....

This post has been translated automatically

dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 07:00 pm CEST#7
0 Likes

Nobody has liked this post so far
mmessner29 wrote on 01.07.2019 at 17:19: Does someone with whom you share your Internet also an account in the casino? If so isses directly a violation of the terms and conditions... the IP used is static unless you use a UMTS access!

What exactly do you mean by UMTS access? For the Internet at home or mobile? is also UMTS so to speak...

This post has been translated automatically

m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 07:26 pm CEST#8
0 Likes

Nobody has liked this post so far
If you go online with a mobile network e.g. D1, the IP address is reassigned each time you dial in. Whereas with a fixed home connection IP is static so always the same! I e.g. uses a mobile hotspot from Vodafone at home and get with each login a new IP

This post has been translated automatically

dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 07:45 pm CEST#9
0 Likes

Nobody has liked this post so far
Ahso yes ok I see. Thanks for the explanation. So I do not know what I can do wrong at home wifi gaming or mobile. Neither VPNs or the like installed. Can it also Provider sided come to something? They say it still plays someone from my address. or I have so understood my English is not so great. I hope they find a solution to the problem.

This post has been translated automatically

Julian
Elite

[solved] Duplicate account accusation

2nd Jul. 2019, at 02:15 pm CEST#10
1 Like

Liked this post: Avatar von dllbyru dllbyru
Management has accommodatingly agreed to turn a blind eye, although their T&Cs are being challenged with the thread creator's activities, according to management his payout is now approved.

This post has been translated automatically

Hot Topics25th Nov. 2024 at 05:11 am CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately