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Cashi Mashi: [solved] Duplicate account accusation

Topic created on 01st Jul. 2019 | Page: 1 of 2 | Answers: 12 | Views: 3,978
dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 04:34 pm CEST#1
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Hello Gamblejoe Forum community I have a problem at CashiMashi Casino. I am accused of having a duplicate account. What 1000000% is not the case. I can not make withdrawals can still log in and play. the support does not help me and insists that I verify the other account but this is not mine and username tells me nothing I urgently need your advice and help.

LG Dllbyru

-- Part of this message has been removed by a moderator due to privacy issues (publication of private data) --



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Julian
Elite

[solved] Duplicate account accusation

1st Jul. 2019, at 04:41 pm CEST#2
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Hey dllbyru & welcome to the forum,

I have just contacted the manager of CashiMashi and will get back to you via Communicator as soon as I get an answer.
For your own safety I would ask you not to post any more private data here publicly in the forum.

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m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 05:19 pm CEST#3
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Maybe someone with whom you share your internet also has an account in the casino? If so isses directly a violation of the terms and conditions... the IP used is static unless you use a UMTS access!

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dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 05:31 pm CEST#4
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no I don't share my internet with anyone the wifi is WPA2 secured. I play either on the Mac or cell phone. Mobile on the road or at home via Wlan
.

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m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 05:37 pm CEST#5
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hmmm they must have some nen reason regarding a double account! but I could also imagine no reason in the casino to use a 2nd account, there is no nodeposite bonus and the Welcome bonus rather meager! but good that you have turned to the forum, if you can help then one of the admins!

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dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 05:51 pm CEST#6
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Hello Julian Thanks for the welcome. Very nice of you to take up the cause. Nice to know that someone wants to help. LG Dllbyru

Sorry for posting private data. Am just a bit in a panic so to speak....never had problems on any OCR sites....

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dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 07:00 pm CEST#7
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mmessner29 wrote on 01.07.2019 at 17:19: Does someone with whom you share your Internet also an account in the casino? If so isses directly a violation of the terms and conditions... the IP used is static unless you use a UMTS access!

What exactly do you mean by UMTS access? For the Internet at home or mobile? is also UMTS so to speak...

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m****9

[solved] Duplicate account accusation

1st Jul. 2019, at 07:26 pm CEST#8
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If you go online with a mobile network e.g. D1, the IP address is reassigned each time you dial in. Whereas with a fixed home connection IP is static so always the same! I e.g. uses a mobile hotspot from Vodafone at home and get with each login a new IP

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dllbyru

[solved] Duplicate account accusation

1st Jul. 2019, at 07:45 pm CEST#9
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Ahso yes ok I see. Thanks for the explanation. So I do not know what I can do wrong at home wifi gaming or mobile. Neither VPNs or the like installed. Can it also Provider sided come to something? They say it still plays someone from my address. or I have so understood my English is not so great. I hope they find a solution to the problem.

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Julian
Elite

[solved] Duplicate account accusation

2nd Jul. 2019, at 02:15 pm CEST#10
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Liked this post: Avatar von dllbyru dllbyru
Management has accommodatingly agreed to turn a blind eye, although their T&Cs are being challenged with the thread creator's activities, according to management his payout is now approved.

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