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Cashi Mashi: [solved] Cashimashi - verification duration....

Topic created on 06th Sep. 2019 | Page: 1 of 1 | Answers: 9 | Views: 4,465
AirNoob
Hi there,

i am a silent reader of the forum so far and this is my first post.

4 days ago on Tuesday at 08:27 I sent CashiMashi Casino my Verification documents to check my account. Shortly after that I contacted the chat staff to ask if all the documents were received and how long the verification will take. As I have read here from time to time that the email addresses there cause confusion. This confirmed the access to me and that the check takes a maximum of 1-2 business days, which in my opinion should be no later than Wednesday evening/Thursday.

Since I have there also currently a payout sum of 500 euros lying around, with limit of course so that I can also not verdaddeln, I am now waiting after I have asked several times in the chat for the answer of the "financial team" whether my account is now verified or not. Financially deadly I am not dependent on the money, but this waiting and put off is now times very annoying.

From the chat you always get only an extended processing time of the check or you should just wait, you do not want to accuse anyone of stalling tactics, but what would be basically pointless with me because I have said limit

I have now also read here in the reviews as well as in the forum that the verification took a maximum of 2 hours for many. Now I wanted to know if someone had the same experience and possibly someone from the team, which would like to pursue times / can. Thank you for reading this post.

Ps. If something should change in the meantime with my verification status, I will communicate this, but I do not assume, since the WE is just around the corner

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Julian
Elite
Hey Airnoob & Welcome to the forum,

I just left you a message in the communicator.

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Klabisto
Experienced
The duration is intentional
Is not the only OC that practices this
A reason not to play there anymore. Because probably a payout then also takes days

The Risk that the player books the money back again is therefore planned.

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Jane88
Hello AirNoob, has it worked for you in the meantime with the Verification?
If not, then check again if you have forgotten to send anything with the requested documents. It happened to me once

I know, the verification process is always a bit annoying, but once you've done it, then it actually runs smoothly with the payouts

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AirNoob
Hello,

unfortunately, so far it has still not worked. The requested documents should actually be no problem, I have sent everything I was told and the chat has even confirmed that everything is there, but I should wait...

But Julian has already contacted me, let's see how it goes now.

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AirNoob
Brief Update:

The Verification process was finally completed after more than 1 week ... now I just have to wait for the payout...

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Julian
Elite
The manager had informed me that a document was missing.
The user is now verified and will receive his payout.

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AirNoob
Meanwhile, the withdrawal was still not processed, for 10 days. I can now absolutely not recommend the casino...

The missing document was by the way no document that was missing but it had only a folded part which I have subsequently submitted

Verification went through on Monday. Payout now pending for 10 days. In my eyes absolutely brazen and ridiculous...

In the meantime, I have already brought through 5 payouts on other sites and are already on the account. Never experienced such a Heck-Meck.

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AirNoob
Sorry for double post.

First, thanks to Julian for the help, think without the GJ team would still be all floating.

The payout finally went through. After 10 days processing time.

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Julian
Elite
Since the thread creator has received his payout, I will close the thread.

This thread was closed

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