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Cashi Mashi: Fraud:Cashimaschi does not pay out win for the second time despite verification and account statements (Page 2)

Topic created on 05th Sep. 2022 | Page: 2 of 9 | Answers: 85 | Views: 15,515
Anonym
Understand here although still not the process - Deposit by immediately although account not covered - then played with the money in the casino but immediately fetched the money back because account not covered and that has not noticed the casino?

And if so why now?

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hustlehoff
Expert
Well, in this regard, Gammix is constantly the black sheep here now I know the their amounts just not. If it goes into the high four-digit range I can understand the OC`s also somewhere that everything has its right you must because of the fraud and money laundering stuff. What is simply under all Kanone, are the processing times, so I am completely deterred by Gammix and will never play there again (1000€ payout last year almost 6 weeks although I always had all documents immediately correct) Unfortunately there is almost no alternative without regulations and MGA license.

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Anonym

Insa24 wrote on 07.09.2022 at 12:03: Hello to the round 🙋🏼♀️

i personally find it totally disproportionate in general how most OCs (as in this case) communicate with their players regarding deposits and withdrawals.
I can very well understand the TE's annoyance:

You choose an OC that you consider to be safe (no fake slots, support available, good reputation...), inform yourself in advance, Deposit without any problems, have fun, get some free spins..
...but then comes the win.
As fast and uncomplicated as the deposit is booked in the OC account, as tedious and nerve-racking is the withdrawal process

As a rule, after successful Verification, all further withdrawals are processed quickly (relative to the very first withdrawal process). But the TE has apparently already experienced such an exhausting verification process in connection with a payout, and probably felt all the more confident afterwards not to have "this fuss" next time
More than annoying! Something like this makes me really angry
We as players rely on the seriousness of an OC with a good reputation, read testimonials and ultimately a good gut feeling must be enough for us to trust the casino or deposit money. We players do not require any verification of the company in any form before a deposit (as in the og case several thousand euros). No OC would grant us that anyway, but it always feels like the TE describes it: "stall and f**k",

Hello Insa24 you speak so incredibly from my soul. There is nothing more to add 🙏

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Anonym

hustlehoff wrote on 07.09.2022 at 14:07 clock: Well in the reference is Gammix here constantly the black sheep now I know the their amounts just not. If it goes into the high four-digit range I can understand the OC`s also somewhere that everything has its correctness must you yes because of the fraud and money laundering stuff. What is simply under all Kanone, are the processing times, so I am completely deterred by Gammix and will never play there again (1000€ payout last year almost 6 weeks although I always had all documents immediately correct) Unfortunately there is almost no alternative without regulations and MGA license.

For info I also had a higher win in the beginning. After the whole Verification theater I also got the money. But how they deal with you I find very questionable. For a long time you just do not get an answer and it says "technical problems" support lies to you. Claim man would not have sent account statements. Less you times contributions of the Gammix stalls by! I really feel sorry for the people....

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gamble1
Icon
Chaine92 wrote on 07/09/2022 at 16:28

FYI I also had a higher win in the beginning. After the whole Verification theater I also got the money. But how they deal with you I find very questionable. For a long time you just do not get an answer and it says "technical problems" support lies to you. Claim man would not have sent account statements. Less you times contributions of the Gammix stalls by! I really feel sorry for the people....

Gammix should accept that such things casino must be regulated internally and not a central contact point for verification is useful

Of course, the A ) completely overrun when the of all Gammix casinos make the verifications and B ) need the answers of course felt forever because everything runs on the Silent Post principle half comes to the customer in the end does not arrive at all

In the end you have only frustration the players by the eternal wait and the casino by negative contributions and reviews

Would a department per casino that do the chat staff could either simply connect customers or just ask quickly so that does not work

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Anonym
Now comes the upper hammer! After I have sent the complete account statements of all deposits, this email follows as a response:

"Hello,

we write to you regarding your credit of 29.776,51 €.

Please note that deposits from third parties are not allowed according to the General Terms and Conditions:


For this reason your wins have been declared void; we would also like to inform you that the deposits made through the account ending with **17269640U have not been received in our account, including the Deposit that resulted in these wins, and for this reason we would also like to inform you that your account has been temporarily blocked via the license until we have resolved this situation.

In order to track your transactions, we kindly ask you to contact your bank and request the final proof of transfer with the routing number so that we can contact the relevant banking institutions."

We look forward to hearing from you.
Sincerely
Payments Cashier



I can't believe what's going on at Gammix!!!! I am at a loss for words....what kind of deposits via third party??? I have always deposited from MY account!!! Now I've had it for good. Will call in the authorities tomorrow.

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Anonym

Gigi55 wrote on 07.09.2022 at 14:04: Understand here although still not the process - Deposit by immediately although account not covered - then played with the money in the casino but immediately fetched the money back because account not covered and that has not noticed the casino?

And if so why now?

It is about all deposits which I have made via Sofort Überweisung. Cashimaschi claims it was not a single deposit credited to your account...complete nonsense. Since June I am registered there and have always deposited. The money has also been debited from my account. This is all very mysterious

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frapi07
Elite

Chaine92 wrote on 08/09/2022 at 22:20

It is about All deposits which I have made via Sofort Überweisung. Cashimaschi claims not a single Deposit was credited to your account...complete bullshit. Since June I am registered there and have always deposited. The money has also been debited from my account. This is all very mysterious

I had problems with Platin with Sofort. It took them a week and you couldn't deposit even with Sofort. Therefore, it may be possible that they really have not received parts of your deposits

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Anonym

Chaine92 wrote on 08.09.2022 at 21:23: Now comes the upper hammer! After I have sent the complete account statements of all deposits, this email follows as a response:

"Hello,

we write to you regarding your credit of 29,776.51 €.

Please note that deposits from third parties are not allowed according to the General Terms and Conditions:


For this reason your wins have been declared void; we would also like to inform you that the deposits made through the account ending with **17269640U have not been received into our account, including the Deposit that resulted in these wins, and for this reason we would also like to inform you that your account has been temporarily blocked via the license until we have resolved this situation.

In order to track your transactions, we kindly ask you to contact your bank and request the final proof of transfer with the routing number so that we can contact the relevant banking institutions."

We look forward to hearing from you.
Sincerely
Payments Cashier



I can't believe what's going on at Gammix!!!! I am at a loss for words....what kind of deposits via third party??? I have always deposited from MY account!!! Now I've had it for good. Will call in the authorities tomorrow.

So..


Gammix offers Sofortüberweisung as a payment method, so is in a contractual relationship with Sofort

The deposits via Sofort have demonstrably been debited from your checking account (and not reversed); obviously Sofort has sent a pre-registration/confirmation to Gammix, otherwise the money would not have been available on your player account.

If in fact any money has not been credited to Gammix, then Gammix has to contact its contractual partner Sofort and not demand any proof from you; the contractual relationship between Gammix and Sofort is none of your business

This completely confused letter above is obviously a maximum defense and an attempt to intimidate you

Interesting, of course, also the point that debits have been made for three months, three months your player account was credited money, which was immediately playable and after three months, at the first big payout such a disruptive fire is laid

Complete bullshit, it is obvious that Gammix does not want to pay out and uses completely nonsensical reasoning for this

Sorry, this is organized criminality, nothing else

Contact the MGA, try to file criminal charges against the CEO (in Malta, not here in Germany), if that is possible and give them the same notice and end all cooperation. The only letter I would send them would be the announcement of the MGA complaint and the criminal charges, and then send the whole thing directly to Sofort, they probably do not know anything about this alleged problem.

The only one who could possibly claim this booking method would be Sofort, interestingly enough, one has from the side but obviously no need for clarification.

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Falko
Icon
Here was played at CashiMashi, a casino which is listed here and where its manager is active here from time to time in the forum. You could try to solve the problem privately via the communicator, and maybe Gamblejoe can also communicate directly with the casino and if there is no solution, then the only option is to contact the Malta Licensing Authority. If the money is gone from the bank account and it never came to a reversal of one of the deposits, then the money can only have remained at Cashimashi

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