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Cashi Mashi: Fraud:Cashimaschi does not pay out win for the second time despite verification and account statements

Topic created on 05th Sep. 2022 | Page: 1 of 9 | Answers: 85 | Views: 15,136
Anonym
Hello all. Once again I have problems with Cashimaschi. This is already the second time! This will also be the last time that I do me this theater! I have made a week ago my wins for withdrawal. My account is completely verified, statements of all deposits sent and everything was approved. Now I got today an email that my wins 17,000 euros are not paid out. As a reason I got that all deposits since July could not be booked which is complete nonsense because I have transferred with "Sofort" and the respective amount was always debited directly from my account. I advise everyone to Deposit money in this casino. You will be stalled every time you want to withdraw and f**ked

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CashimashiSupport
Rookie

Chaine92 wrote on 05/09/2022 at 20:35: Hello everyone. I am having problems with cashimaschi again. This is already the second time! This will also be the last time that I put up with this fuss! I made my winnings for withdrawal a week ago. My account is completely verified, statements of all deposits sent and everything was approved. Now I got today an email that my wins 17,000 euros are not paid out. As a reason I got that all deposits since July could not be booked which is complete nonsense because I have transferred with "Sofort" and the respective amount was always debited directly from my account. I advise everyone to Deposit money in this casino. You will be stalled every time you want to withdraw and f**ked

You have received an email about this. Your wins are on hold until you submit your bank statements. You say you have submitted statements with all deposits. This is only half correct, because you uploaded your account statement on 28.07.2022. However, since July your deposits have not been covered. Accordingly, you should once please prove the deposits, as this is the feedback from the payment Provider "Sofort". We have received this message and must act accordingly in the event of a chargeback


This is also all in the email that you received

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gamble1
Icon

CashimashiSupport wrote on 05/09/2022 at 20:48

You have received an email regarding this. Your wins are on hold until you submit the account statements. You say you have submitted bank statements with all deposits. This is only half correct, because you uploaded your account statement on 07/28/2022. However, since July your deposits have not been covered. Accordingly, you should once please prove the deposits, as this is the feedback from the payment Provider "Sofort". We have received this message and must act accordingly in the event of a chargeback


This is also all in the email you received

Just out of curiosity asked is it not so if you Deposit with Sofort that in case of a chargeback whether wanted or not the Debt with Sofort so quasi at Klarna has?


I had once such a case there were too many transfers and it was one of 100 € due to the suspicion of double debit canceled the casino then meant to me not our problem and I got in the end a bill from Sofort

Or do they take the money from you again?

@TE if you say the transfers have gone out correctly upload your statements and is good we all know that at Gammix sometimes the communication is a bit difficult but if everything goes right you get your money always

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Anonym
So I have sent all the account statements. The debits from my account have worked for me. I have now and then only had the problem that some deposits have not worked. But then I got a message that I exceeded the limit immediately. What that means exactly I do not know. But the problem I have is not at my bank but at Sofort

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sippi
Expert

Chaine92 wrote on 06.09.2022 at 03:07: I have now and then only had the problem that some deposits have not worked. But then came a message that I exceeded the limit of immediately.

And the money was then still booked in the casino? So "successfully" deposited?

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gamble1
Icon


Chaine92 wrote on 06/09/2022 at 03:07: So I sent all the statements. For me, the debits from my account have worked. I have only had the problem now and then that some deposits did not work. But then I got a message that I exceeded the limit immediately. What that means exactly I do not know. But the problem I have is not at my bank but at Sofort

With the failed bookings you had but then no money on the casino account or? Because if that is so CashiMashi has here most likely right


The contact person has thrown into the room there are arrears and you say there are none, so there are only two possibilities, namely you are right or Cashimashi is right

But there is also a third possibility namely immediately it has once again screwed up and they are to blame and without now extremely negative to write about immediately but there is quite often times what goes wrong even in normal online shopping by cases such as paid twice then not paid at all and so it goes on

Oh and I just read the deposits are not covered since July WTF??!!! How many times could he please still Deposit that sounds yes after several deposits

I speculate now just times if someone about immediately deposited in a casino immediately manages the money for a certain date and pays at fixed times the coal to the customer (casino) out how can it then so late notice?

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Anonym
@sippi No but it did not go from time to time although my account was covered (error by Sofort).
@gamble1 No the money was not booked then just came an error message on the part of Sofort. With the deposits that could be booked I have always received a confirmation email from Cashi. So it must be at Sofort. I honestly do not understand why the deposits are not noted at Cashi...so if this is often the case I would not work with this company! @cashimaschisupport I have now sent the complete statement. Take care please drum what's going on with Sofort. Can not be that I can always Deposit money although you have allegedly not received any deposits since July 😀 I lack the words a little.
@gamble1 To note it is here about several thousand euros that I have deposited.

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gamble1
Icon

Chaine92 wrote on 06.09.2022 at 19:07: @sippi No but it went now and then not although my account was covered (error by Sofort).
@gamble1 No the money was not booked then just came an error message on the part of Sofort. With the deposits that could be booked I have always received a confirmation email from Cashi. So it must be at Sofort. I honestly do not understand why the deposits are not noted at Cashi...so if this is often the case I would not work with this company! @cashimaschisupport I have now sent the complete statement. Take care please drum what's going on with Sofort. Can not be that I can always Deposit money although you have allegedly not received any deposits since July 😀 I lack the words a little.
@gamble1 To note it is here about several thousand euros that I have deposited.

Yes ok then CashiMashi will certainly clarify the as said if everything fits from your side you get your money also in the relationship are all Gammix casinos reputable


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Anonym

gamble1 wrote on 06/09/2022 at 19:34

Yes ok then CashiMashi will certainly clarify this as said if everything fits from your side you get your money also in the relationship all Gammix casinos are reputable



Yes, unfortunately, it is so...With other casinos, there were never problems. But just as it looks it is due to the payment service Provider Sofort. Will now wait and see

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Insa24
Top Member
Hello to the round 🙋🏼♀️

i personally find it totally disproportionate in general how most OCs (as in this case) communicate with their players regarding deposits and withdrawals.
I can very well understand the TE's annoyance:

You choose an OC that you consider safe (no fake slots, support available, good reputation...), inform yourself in advance, Deposit without any problems, have fun, get some free spins..
...but then comes the win.
As fast and uncomplicated as the deposit is booked in the OC account, as tedious and nerve-racking is the withdrawal process

As a rule, after successful Verification, all further withdrawals are processed quickly (relative to the very first withdrawal process). But the TE has apparently already experienced such an exhausting verification process in connection with a payout, and probably felt all the more confident afterwards not to have "this fuss" next time
More than annoying! Something like this makes me really angry
We as players rely on the seriousness of an OC with a good reputation, read testimonials and ultimately a good gut feeling must be enough for us to trust the casino or deposit money. We players do not require any verification of the company in any form before a deposit (as in the og case several thousand euros). No OC would grant us that anyway, but it always feels like the TE describes it: "stall and f**k",

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