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B****3

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Forum posts: 2.680 Member has been banned

16th Mar. 2022, at 06:40 am CET#51

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CashimashiSupport wrote on 03/15/2022 at 23:39
It has nothing to do with putting a gun to your chest, we are obligated to do so! Read everything on the internet about this, get information from the MGA. If you have informed yourselves correctly, then we can talk further with pleasure. Furthermore, we are obliged to treat documents confidentially

Just to give you an example, the Wildz casino group asked me to do exactly the same thing. However, with the difference that they had paid out without complaint and then demanded documents.

That is fair and right and not your excuses!?

No one forces you to keep the money, pay it to him and let him decide whether he wants to continue playing with you

Let him write that he got money from his grandma for Christmas in an envelope, it was about 35000 €. So now you know where the money comes from.

Or must the granny make herself naked and explain what she has saved for 50 years?

Now you have the proof that it comes from grandma and pays out.

This post has been translated automatically

Expert

Caro

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Forum posts: 1.839 Member since: 12.12.2018

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16th Mar. 2022, at 07:16 am CET#52

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Liked this post: Tim

Good morning everyone, phew that the thread overnight so long, I would not have thought now. I've read through all your comments and yes, try to bring a little light into the matter

The previous withdrawals all went through without a hitch and the player then deposited again and with this Deposit exceeded a certain limit/sum at which the casino MUST ask for the SoF/SoW. I have also summarized the here quite well. Please Donnie read through it, I think then you will also know the background why you as a player have to submit certain documents. We are here in Malta, the casinos have a Maltese license and here are far more documents requested than you can imagine. I could now tell you all the stories of what I have already experienced here in 8 years privately / professionally. And that is STANDARD in Malta

So back to the topic...I wanted to all on it or say that the casino keeps the wins and is unseriös etc... that is total nonsense. The story with Wildz can not be true, because I already had such a case and it had to be submitted first the documents before the withdrawal is processed, so that's already nonsense

Again, the casino has the requirement to ask for the source of wealth/funds above a certain amount. The player must be able to prove where the deposited funds come from, whether that is casino winnings or he simply earns a lot, the player must be able to say so. And if the player says, hey I won X amount at XYZ casino, here is the win confirmation, then that's great. If the player says, hey I just earn this much every month, then this can only be proven with a pay slip. If the player has inherited something, this can only be proven with a certificate of inheritance, for example. Deposits with Paysafe cards can also be proven by means of the slip/transaction list..., but here the question is not about the deposit method, but about the origin of the funds. So it stands to reason that proof is requested for every statement. You can talk a lot when the day is long.

Maybe I talk easier because I worked for a long time in Malta for "Compliance" (not for a casino)...and believe me, there people had to "get naked". And why, because we also had an authority like the MGA, this was called FIAU controlled us. Believe me, a visit from the authority is not nice. They just take folders out of the closet and "randomly" look to see if we had all the documentation on the customer. Don't ask for sunshine if the proof of address was not up to date...

So have I forgotten anything else? Is there anything else that is unclear?

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B****3

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Forum posts: 2.680 Member has been banned

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16th Mar. 2022, at 07:32 am CET#53

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Caro wrote on 16.03.2022 at 07:16 clock: Good morning all together, phew that the thread overnight so long, I would not have thought now. I've read through all your comments and yes, try to bring a little light into the matter

The previous withdrawals all went through without a hitch and the player then deposited again and with this Deposit exceeded a certain limit/sum at which the casino MUST ask for the SoF/SoW. I have also summarized the here quite well. Please Donnie read it through, I think then you will also know the background why you have to submit certain documents as a player. We are here in Malta, the casinos have a Maltese license and here are far more documents requested than you can imagine. I could now tell you all the stories of what I have already experienced here in 8 years privately / professionally. And that is STANDARD in Malta

So back to the topic...I wanted to all on it or say that the casino keeps the wins and is unseriös etc... that is total nonsense. The story with Wildz can not be true, because I already had such a case and it had to be submitted first the documents before the withdrawal is processed, so that's already nonsense

Again, the casino has the requirement to ask for the source of wealth/funds above a certain amount. The player must be able to prove where the deposited funds come from, whether that is casino winnings or he simply earns a lot, the player must be able to say so. And if the player says, hey I won X amount at XYZ casino, here is the win confirmation, then that's great. If the player says, hey I just earn this much every month, then this can only be proven with a pay slip. If the player has inherited something, this can only be proven with a certificate of inheritance, for example. Deposits with Paysafe cards can also be proven by means of the slip/transaction list..., but here the question is not about the deposit method, but about the origin of the funds. So it stands to reason that proof is requested for every statement. You can talk a lot when the day is long.

Maybe I talk easier because I worked for a long time in Malta for "Compliance" (not for a casino)...and believe me, there people had to "get naked". And why, because we also had an authority like the MGA, this was called FIAU controlled us. Believe me, a visit from the authority is not nice. They just take folders out of the closet and "randomly" look to see if we had all the documentation on the customer. Don't ask for sunshine if the proof of address was not up to date...

So have I forgotten anything else? Is something still unclear?

Hello dear caro, that is true about wildz, for what reason should I invent something like that as a member for years? It would be rather better formulated that wildz has made a mistake in my favor !??

I have nothing to make CashiMashi bad especially since I do not play there?

And how should someone be able to prove birthday or Christmas gifts in the envelope, in addition to his income?

There may be guidelines and you are also certainly right with the conditions, but with gifts of money I have provided my obligation to prove and the casino must pay out or prove to me that it did not come from Grandma in the envelope.

This post has been translated automatically

Expert

Caro

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Forum posts: 1.839 Member since: 12.12.2018

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16th Mar. 2022, at 07:35 am CET#54

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Blubbo33 wrote on 16/03/2022 at 07:32
Hello dear caro, that is true about Wildz, for what reasons should I invent something like that as a member for years ? It would be rather better worded that wildz made a mistake in my favor !??

I have nothing to make CashiMashi bad especially since I do not play there?

And how should someone be able to prove birthday or Christmas gifts in the envelope, in addition to his income?

There may be guidelines and you are certainly right with the conditions, but with gifts of money I have provided my obligation to prove and the casino must pay out or prove to me that it did not come from grandma in the envelope.

Quite simply, the one who gave you money must write a letter and confirm that. Had already once such a case and that went through.

Edit: Why does the casino have to prove to you that it didn't come from grandma? You pay in the money and you have the burden of proof (can you say that?! Sounds like we're in court )

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Top Member

Jubla2014

Forum posts: 603 Member since: 26.01.2020

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16th Mar. 2022, at 07:50 am CET#55

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Fine and good.

But what do I do when my dear grandma has already passed away?

This post has been translated automatically

B****3

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16th Mar. 2022, at 07:50 am CET#56

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Liked this post: sippi

Caro wrote on 03/16/2022 at 07:35 AM
Very simple, the person who gave you money has to write a letter and confirm that. Had a case like that before and it went through.

Edit: Why does the casino have to prove to you that it didn't come from grandma? You pay in the money and you have to prove it (can you say that?! Sounds like we are in court )

Well then everything is in butter, look for a relative, write a letter and good

Well the burden of proof is provided in the case, by saying it came from grandma, write to it and done

Just as well I can write, I have put money from my salary under the pillow for years and that's why I could gamble so much. Proof impossible and counterproof that it is not so also

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Top Member

DieWunderharke5000

Forum posts: 961 Member since: 07.11.2020

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16th Mar. 2022, at 12:15 pm CET#57

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Liked this post: Anonym, Donnie, Klempo77, Maria_Sonntag

How the casinos always suddenly adhere to all laws and regulations when it suits them.

That they are basically not allowed to accept German players and shit on all the rules is then but then again they do not care as long as we idiots obediently Deposit and shut up

This post has been translated automatically

Elite

R3hab

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Forum posts: 2.191 Member since: 31.08.2020

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16th Mar. 2022, at 12:31 pm CET#58

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Liked this post: Anonym

DieWunderharke5000 wrote on 16.03.2022 at 12:15 pm: How the casinos always suddenly adhere to all laws and regulations when it suits them in the stuff.

That they are basically not allowed to accept German players and shit on all the rules is then but then again they do not care as long as we idiots brav Deposit and shut up

hahaha they call the gray zone there you have to be careful^^ but soon they may then no longer let German players play or how will that be done when the German license is there.and why do the Germans so ne ewigkeit to bring out ne authority and ne license, Online Casinos are not there since yesterday so you can iwo as malta lawyer think because German juckt nothing so let's do^^ look how long it all takes....and is not even really at the start

the casinos also do everything to keep the money as long as possible and to see how far they can go
would just avoid such casinos and talk bad where I can^^

and how the manager writes here and does not try to explain himself or help, because you can see how much they care haha
so cool

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Experienced

crystal_machmeth

Forum posts: 337 Member since: 17.10.2019

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16th Mar. 2022, at 01:27 pm CET#59

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Liked this post: gagapapamama, Sarkasto

I keep my Deposit receipts and the Harz 4 notice carefully in case someone wants to know where my money for the casino comes from.

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Amateur

Sebi123

Forum posts: 161 Member since: 12.05.2021

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16th Mar. 2022, at 01:42 pm CET#60

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crystal_machmeth wrote on 16.03.2022 at 13:27: I keep my pfandbons and the Harz 4 notice carefully in case someone wants to know where my money for the casino comes from.

Is it allowed to play as a Hartz4 recipient in the online casino?

I had once read you can play the lottery from probably also in the online casino or as long as that is then no disproportionate en deposits are it should go

Edit by Caro: Post visually adjusted

This post has been translated automatically

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