Cashi Mashi: Cashimashi Payroll (Page 4)

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Donnie wrote on 15.03.2022 at 22:34: It does not matter how much he has deposited.Paysafeguthaben e.g. you could never really control.The money for it could come from anywhere.But no matter.It can not be the documents are requested with data that do not concern you.Apart from that, he had already paid before the now upcoming KYC several times in and out.Since you had of course no concerns.And if he had lost his money before completely, you would have simply taken it without what to question.So if he now 2000 € (where I think the limit is before you have to verify) would have lost just like that without a payout he would certainly not have to make a KYC with the next Deposit, but of course with a payout.A very bad business policy is that and has nothing to do with the licensor see other casinos and their verification

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CashimashiSupport wrote on 03/15/2022 at 22:16
It is as I said a very normal process in ANY casino with MGA license with a certain amount of deposits. Whether you are happy with it or not. However, it is also explicitly in the AGB's, which you have also read and accepted. And for reasons of Player protection, we are obligated to check with the sum, whether you can finance it yourself or whether you are in financial problems and basically have a Gambling addiction problem. You are free to make the SOW. Nobody can force you to do it. However, we are obliged to check it. As sorry as I am. You can also consult Caro and ask her. She will confirm it to you

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gamble1 wrote on 15.03.2022 at 22:32
That you have to do that is clear and also right because you have a responsibility as a casino

If we now assume the player refuses then it is your right to close his account but there is no basis to withhold the payout but that would never legally stand then you would retain the Deposit and the win in the end

Also if you find out he has a gambling problem what happens then ? Will the account be closed ? Is the money still kept? Since you would have to either pay out and close the account or declare the contract invalid then close the account and refund the contractually made deposit or not?

I would be interested on the one hand how this is decided and then with what basis because everything on the AGB's push then but not the can not infrequently also be declared in certain points for illegal

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gamble1 wrote on 15.03.2022 at 22:38
Well think the TE has certainly deposited even higher sums from 2,000 € only the normal Verification with identity and address and payment method takes effect

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CashimashiSupport wrote on 03/15/2022 at 22:50
He is required by the T&C's to submit the documentation. The payout will be withheld until the documents are provided. If this does not happen in 30 days, the account will be closed and the payout will be credited back to his player account. However, he has no access to it until he submits the documents

Enclosed is the excerpt from the terms and conditions:

5.3.4 We may require a user to provide additional proof of identity or proof of origin of funds if deemed necessary based on a Risk-based approach, as part of a more detailed Verification for regular players or in cases where the risk to which the company is exposed is deemed high. Gammix may suspend the account and defer all outstanding payouts until such evidence is provided and accepted in accordance with regulatory standards.

In case of an indication of Gambling addiction, the procedure will be even different but even then the account will be closed yes

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Donnie wrote on 15.03.2022 at 22:34: It does not matter how much he has deposited.Paysafeguthaben e.g. you could never really control.The money for it could come from anywhere.But no matter.It can not be the documents are requested with data that do not concern you.Apart from that, he had already paid before the now upcoming KYC several times in and out.Since you had of course no concerns.And if he had lost his money before completely, you would have simply taken it without what to question.So if he now 2000 € (where I think the limit is before you have to verify) just lost without a payout he would certainly not have to make a KYC with the next Deposit, but of course with a payout.A very bad business policy is that and has nothing to do with the licensor see other casinos and their verification

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Thorin2017 wrote on 15.03.2022 at 22:53
But he can also ask to close the account and after the 30 days you are obliged to pay him his balance

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CashimashiSupport wrote on 03/15/2022 at 22:56
As already stated, the TE knows how to proceed and is welcome to have Caro confirm what the normal procedure is

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Thorin2017 wrote on 03/15/2022 at 23:01
This is just beating around the bush.

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