We mark the complaints as resolved because it is done for us and also for the player. Resolved doesn't always mean that it ended well...maybe I should come up with a new word and better write "settled"?
WoopWin, the user has not answered me at all and has gambled away the money within a few hours. This has nothing to do with stalling tactics..but if you can not even show 5 hours of patience. And what she wrote that she has been waiting for a week was also not true. You also always believe only what the users write... (I do not want to say that every user writes untruths, but many yes)
to VegaDream, it has been delayed a bit because some of the requested documents were not uploaded properly/incorrect several times. And then it took a totally long time until I had a feedback from the manager again (now it's another one) and after a few days I wrote to the user to please contact the responsible authority (Adr,Madre etc...) because I'm not getting anywhere either. Yes and finally the user has gambled away the money
Today I read the message from the user that I should please close the topic.
Edit: E s there are now so many complaints about the casinos, everyone should know by now that many Gammix casinos are not the fastest with the Verification process etc + we have so many negative points listed on the detail pages...the group and also some players bring me really slowly to despair....
Caro wrote on 21.03.2022 at 10:20: You also always believe only what the users write... (I do not want to say that every user writes untruths, but many yes)
No, sorry, but in my case it is not true. I have been accused here several times that I would work for a casino, because I would always be on the side of the casinos. But I am well aware how often the problem is the user and not the casino. And I say that over and over again
But I am also not stupid and recognize the big picture of how Gammix acts and what means they use to get as many people to gamble away their wins. And please don't attach it to a single case now
And such tactics are in my eyes nowmal lowest drawer, because there again is hoped for the weakest who lose their nerve
I try to help every user no matter if it is Platin, Gammix casino or any other casino...I work for GambleJoe and not for the casinos. We are a comparison portal for casinos / gambling and list good and not so good casinos. It is up to you which casinos you Deposit at. We publish honest casino reviews, write positive and negative points on the respective casino detail page. As for the SoW/SoF, each casino has their guidelines and must act accordingly. If a user deposits huge amounts, he must also expect that the casino will ask for proof. Ok you can argue about whether the payout should be "stopped" or simply paid out until the player has sent the documents. On that point, I'm right there with you. That a player must send proof of his deposits is common practice in Malta. I have mentioned this many times.
I had sent CashiMashi a statement from my direct Deposit (5 digits), but it was apparently not accepted.
I can of course still use my account and make deposits as well as cancel the withdrawal....
So 600€ is still withheld from Cashimashi
Then must come yes a reason why it was rejected name everything on it ?
As a rule, if assets are available and that coincides with the deposits or exists above then it should theoretically not be rejected can not be that you have to show every single withdrawal with date and time
Gigi55 wrote on 20.03.2022 at 22:48
Since I ask myself why he could still Deposit at all, it would have been serious if he could not have deposited but the support would have told him there: hey show times salary statement. Then he could have thought about it
Asking for a payout is mega unserious and gives a deep look into the casino policy
The check came directly after the deposit. Deposit was made at night and in the morning the check went out!
gamble1 wrote on 21.03.2022 at 12:40 pm
Then yes a reason must come why it was rejected name everything on it ?
As a rule, if assets are available and that covers the deposits or exists above it then it should theoretically not be rejected can not be that you have to show every single withdrawal with date and time
gamble1 wrote on 21.03.2022 at 12:40 pm
Then yes a reason must come why it was rejected name everything on it ?
As a rule, if assets are available and that coincides with the deposits or exists above then it should theoretically not be rejected can not be that you have to show every single withdrawal with date and time
Here it is no longer about how much money I have or what assets, they absolutely want a payslip
For 600€ I will but certainly not my whole data, which are evident on a salary slip disclose.
For me it remains therefore FRAUD, because my Deposit of 300€ are gone as well as my win of 300€.
The last 7 days deposited more than usual played (Without bonuses)
Today zwecks the Cashback promo looked at the account, Nix on it in chat inquired...
Answer: Cashback there would be only every 2 weeks ....I: Was but until now always so have exactly from 14.03.2022-20.03.2022 paid in... ( Cashback is based on a 7-day period from Monday 00:00 UTC to Sunday 23:59 UTC)
After one explained attempt after another about 5min I was logged out and the chat was gone, now on hold for 30min...
Cashimashi Payroll
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VegaDream
https://www.gamblejoe.com/forum/casinobeschwerden/vegadream-casino/vegadream-verzogert-auszahlung-255255/
Woopwin
https://www.gamblejoe.com/forum/casinobeschwerden/woopwin/einschraumlnkungen-durch-ukraine-krieg-auszahlung-bei-woopwin-ausstehend-275649/
Both with the same result: Everything was gambled away
This post has been translated automatically
Cashimashi Payroll
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WoopWin, the user has not answered me at all and has gambled away the money within a few hours. This has nothing to do with stalling tactics..but if you can not even show 5 hours of patience. And what she wrote that she has been waiting for a week was also not true. You also always believe only what the users write... (I do not want to say that every user writes untruths, but many yes)
to VegaDream, it has been delayed a bit because some of the requested documents were not uploaded properly/incorrect several times. And then it took a totally long time until I had a feedback from the manager again (now it's another one) and after a few days I wrote to the user to please contact the responsible authority (Adr,Madre etc...) because I'm not getting anywhere either. Yes and finally the user has gambled away the money
Today I read the message from the user that I should please close the topic.
Edit: E s there are now so many complaints about the casinos, everyone should know by now that many Gammix casinos are not the fastest with the Verification process etc + we have so many negative points listed on the detail pages...the group and also some players bring me really slowly to despair....
This post has been translated automatically
Cashimashi Payroll
Liked this post: Jubla2014, Nik89
No, sorry, but in my case it is not true. I have been accused here several times that I would work for a casino, because I would always be on the side of the casinos. But I am well aware how often the problem is the user and not the casino. And I say that over and over again
But I am also not stupid and recognize the big picture of how Gammix acts and what means they use to get as many people to gamble away their wins. And please don't attach it to a single case now
And such tactics are in my eyes nowmal lowest drawer, because there again is hoped for the weakest who lose their nerve
This post has been translated automatically
Cashimashi Payroll
Liked this post: Dutch78, garfield68, Saphira
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Cashimashi Payroll
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here is a short update.
I had sent CashiMashi a statement from my direct Deposit (5 digits), but it was apparently not accepted.
I can of course still use my account and make deposits as well as cancel the withdrawal....
So 600€ is still withheld from Cashimashi
This post has been translated automatically
Cashimashi Payroll
Nobody has liked this post so far
Then must come yes a reason why it was rejected name everything on it ?
As a rule, if assets are available and that coincides with the deposits or exists above then it should theoretically not be rejected can not be that you have to show every single withdrawal with date and time
This post has been translated automatically
Cashimashi Payroll
Nobody has liked this post so far
The check came directly after the deposit. Deposit was made at night and in the morning the check went out!
This post has been translated automatically
Cashimashi Payroll
Liked this post: gamble1
No the submitted does not cover the deposits
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Cashimashi Payroll
Nobody has liked this post so far
Here it is no longer about how much money I have or what assets, they absolutely want a payslip
For 600€ I will but certainly not my whole data, which are evident on a salary slip disclose.
For me it remains therefore FRAUD, because my Deposit of 300€ are gone as well as my win of 300€.
Thanks for your help.
This post has been translated automatically
Cashimashi Payroll
Nobody has liked this post so far
The last 7 days deposited more than usual played (Without bonuses)
Today zwecks the Cashback promo looked at the account, Nix on it in chat inquired...
Answer: Cashback there would be only every 2 weeks ....I: Was but until now always so have exactly from 14.03.2022-20.03.2022 paid in... ( Cashback is based on a 7-day period from Monday 00:00 UTC to Sunday 23:59 UTC)
After one explained attempt after another about 5min I was logged out and the chat was gone, now on hold for 30min...
This post has been translated automatically