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Cashi Mashi: Cashimashi impudence

Topic created on 14th May. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,899
Maexis
Rookie

Cashimashi impudence

14th May. 2020, at 07:02 pm CEST#1
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Moin,

Yesterday I requested a 3000€ withdrawal and wanted to verify myself at the same time. Now CashiMashi sent me an email that my online banking account statement (PDF file) is not accepted as "proof of address". WTF? - In every casino so far this was accepted without any ifs and buts. They want to have a bill of electricity, gas etc, but I don't have all that because I still live at home. This is really 'ne impudence to scare away the customer / user so

The chat can not justify why it is not accepted

Does anyone have experience with this?

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Pneumatic
Top Member

Cashimashi impudence

14th May. 2020, at 07:11 pm CEST#2
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If you still live at home, try an Insurance letter or pay stub...

So I would try

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derzweifel
Experienced

Cashimashi impudence

14th May. 2020, at 07:34 pm CEST#3
1 Like

Liked this post: Avatar von Bitcoin Bitcoin
welcome to gammix ltd!

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Maexis
Rookie

Cashimashi impudence

14th May. 2020, at 08:01 pm CEST#4
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Has anyone ever had anything paid out? Do I have to worry about the money tomorrow?

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derzweifel
Experienced

Cashimashi impudence

14th May. 2020, at 08:18 pm CEST#5
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they pay out at some point, but try to make it as complicated as possible and are not afraid to accuse you of a violation of the terms and conditions that has not taken place

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Maexis
Rookie

Cashimashi impudence

14th May. 2020, at 08:27 pm CEST#6
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derzweifel wrote on 14.05.2020 at 20:18: they pay out eventually, but try to make it as complicated as possible and are not afraid to accuse you of a violation of the terms and conditions that has not taken place.

i have no desire for such a thing... At least I didn't play with a bonus - but well, we'll see. Am already times glad that I got a response to my documents within 24std

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Bitcoin
Experienced

Cashimashi impudence

14th May. 2020, at 09:20 pm CEST#7
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Gammix as it lives and breathes!
Everything also already experienced. Hau you so gleicheine betting limit of 1 euro pure. then they see that you will not gamble it. I had to do with every payout

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Maexis
Rookie

Cashimashi impudence

15th May. 2020, at 07:48 am CEST#8
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Bitcoin wrote on 14.05.2020 at 21:20: Gammix as it lives and breathes!
Everything also already experienced. Hau you so gleicheine betting limit of 1 euro pure. then they see that you will not gamble it. I had to do with each payout.

Loss limit is already in - do it always so, thank you!

New update: A probably more competent Live Chat employee told me that I didn't send a "proof of address" in the first place. - the problem is, if I send a bank statement in which my IBAN is written, they will not automatically verify bank account AND address, if not pointed out. In short: "I recommend you to send us the bank statement again and refer in the email that it is your proof of address"

haha, a bit embarrassing in 2020

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Kleinkariert
Expert

Cashimashi impudence

15th May. 2020, at 08:17 am CEST#9
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Maexis wrote on 15.05.2020 at 07:48
Loss limit is already in - always do it that way, thank you!

New update: I was told by a probably more competent Live Chat staff member that I didn't send a "proof of address" in the first place. - the problem is, if I send a bank statement in which my IBAN is written, they will not automatically verify bank account AND address, if not pointed out. In short: "I recommend you to send us the bank statement again and refer in the email that it is your proof of address"

haha, a bit embarrassing in 2020

Most of them are working off a scheme there. They can't do much for that either and the online banking screenshot is not accepted by all. If you ever want to play in other OCs...

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Maexis
Rookie

Cashimashi impudence

15th May. 2020, at 08:20 am CEST#10
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Kleinkariert wrote on 05/15/2020 at 08:17 AM
Most of them work a scheme there. They can't do much for that either and the online banking screenshot is not accepted by all. If you ever want to play in other OCs...

So far - and I have really been through some casinos - there was never a problem.
we will see

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