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Cashi Mashi: [solved] Cashimashi 11.000€ win / no payout no verification / very bad experience

Topic created on 24th Feb. 2022 | Page: 1 of 3 | Answers: 27 | Views: 5,244
derpeiniger
Visitor
Hello all,

i have been playing online casino for about 10 years and have some experience in it. I always make sure that the casinos are mga licensed and also recommended on websites like GambleJoe or are not on the blacklist.

The problem: I have CashiMashi deposited within 1 week 700 €. The last deposits were all WITHOUT bonus and it was also no bonus active.



  • I have sent on 18.02.22 Cashimashi the Verification document. Until today 24.02.22 no status change.

  • I contacted Cashimashi support again by email on 02/21/22 asking them to process the verification.

  • Response from Cashimashi: "Hello, thank you very much for your documents. All of them are currently under verification. Once your profile is verified, we will notify you via email. We ask you to be patient here. Thank you."
  • On: 22.02.22 I contacted chat support.

  • Reply verification takes up to 72 hours maximum
  • On: 02.22 I contacted email support

  • Answer: no response until today

  • Today 24.02.22 / 20:30 again contacted chat support.

  • Answer: will be forwarded to Account Management



In short, I find my experience with this casino now already Grenzwertig. I would also like to note here that I have deposited at the Gammix Group several thousand euros in a short time and without having made a withdrawal. Now the first payout is pending (I was very happy about the win), and there are immediate problems.

Now 6 days have passed and nothing has happened at all. I would also like to warn other players to play at this casino, serious is different.

Too bad I have to go this way, it would have been nicer if the casino would have taken me seriously as a customer even without making it all public.

I hope very much for the support of you, maybe you can mediate something. I would also be grateful.

Best regards

Peini




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Caro
Expert
Hey Peini, I sent you a message via Communicator

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Anonym
Does not surprise me at CashiMashi at all. Must probably first scrape together coal, after there for about 1 year nothing runs smoothly.
To puke such OCs, honestly.
I had to re-verify every time I made my last 3 withdrawals, even screenshots of payment methods I hadn't used.
You will get your money, but it can take what feels like an eternity.
And there's no sugarcoating it. The slot selection is great and there is no 5sec rule, that is the only advantage of this OC.
Everything else is in the BOTTOM drawer

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Falko
Icon
Autonym wrote on 25.02.2022 at 21:41: And there is nothing to gloss over. The slot selection is great and there is no 5sec rule, that is the only advantage of this OC.
Everything else is there UNTERSTE Schublade

Actually incomprehensible why the casino has this weakness. A casino wants to make money and would the casino permanently offer lightning fast payouts, then CashiMashi would be by far the best earning casino. It is now one of very few casinos where everything is still the same without rules.

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Caro
Expert
Morning all, short info yesterday at noon the documents were processed and Peini's player account is verified . He is just waiting for the payouts to be processed.

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bigbig
Experienced
They take forever, even made the experience.

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derpeiniger
Visitor
Brief Update....

Thanks to Caro's support the Verification was now lightning fast

But the payout is still "in process"

For a serious casino this should not be the standard to react only after public complaints

I also think that CashiMashi has everything to be mega successful.



  • No 5 seconds and 1€ rule

  • Stable and fast servers

  • Very good game selection

  • Fast chat support



But the stalling tactics and the eternal processing time or payout time is simply no longer up to date and compared to other casinos a flat 6.

Cashimashi should work on the points, then it belongs very quickly to the top casinos




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Anonym
derpeiniger wrote on 02/26/2022 at 14:39: Short update....

Thanks to Caro's support the Verification went lightning fast now

But the payout is still "in process"

For a serious casino, this should not be the standard to react only after public complaints

I also think that CashiMashi has everything to be mega successful.



  • No 5 seconds and 1€ rule

  • Stable and fast servers

  • Very good game selection

  • Fast chat support



But the stalling tactics and the eternal processing time or payout time is simply no longer up to date and compared to other casinos a flat 6.

Cashimashi should work on the points, then it belongs very quickly to the top casinos





verification is just as fast if you write to this so-called "manager" of cashimashi here in the forum yourself

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Bitcoin
Experienced
Scammix just..standard with them

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R3hab
Elite
too cool that the caro always has to come first, to clarify things. What's going on in malta have you ne agreement that
the people first complain in the gj forum, read that more and more often

the casinos are just too brazen and that you do so I think it sucks, because you only help the individual and a few of here
but the casinos do that yes with everyone and many also lose safely again their money

makes times in malta what against this shit makes times your mouth open and helps the players properly
go to these dirty authorities of malta

you should take more responsibility
and do something, you now have enough power to make a difference

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