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Cashi Mashi: [solved] Cashi Mashi Verizification/Payout a Disaster

Topic created on 24th Jun. 2022 | Page: 1 of 1 | Answers: 7 | Views: 1,011
Jemix
Hello all,


i've been in the online casino world for a long time and I've probably signed up at 10 different casinos.

Now I landed a few months ago at Cashi Mashi.
Have deposited over the months a 4 digit amount and in between times made smaller payouts of up to 300 €.


Now to my problem case with this casino:

The first payouts were paid out to me within max. 48 hours (it was not even a Verizifierung necessary).
Everything was fine so far and I was quite satisfied with it.

About 2.5 weeks ago I won a 4-digit amount, of course, the Verizifierung was then required, which is not surprising for me at first.
So I submitted a proof of address in the form of a bank statement and my ID accordingly, as it was required.

After 5 days and no information, I contacted the support. Here I was told directly that my proof of address was not clear and also my ID document is probably only blurred to recognize (I have checked before, everything was completely sharp with me and especially the proof of address I have already used in 4 other Verizifierungen and he was ALWAYS accepted)
Of course I did not get an email about this, so I could have waited for weeks without any info about it. From the support came only the sentence "actually you should have received it" - with this you can really do something...

So I uploaded all documents again (this time as proof of address my electricity bill). After 4 days again without any feedback, I contacted the support again. Again the same game. I was told directly that this time my ID card was still blurred, which is actually impossible, because I have checked this again afterwards, of course, so that exactly this does not happen again. The info came this time again directly from support and I have the 2 time no info about it by email.

Now I have made the whole thing a 3x time, have checked all images again exactly on sharpness and submitted everything again. Again 3 days no feedback, so again to the support. There I was not even given any real info on it this time, but was just told that an info would be forwarded to the appropriate place for quick processing. Funny, the last one from support answered me on my demand of a fast processing that he can't accelerate anything - it looks more and more unserious to me.

Now 2 days have passed again, no feedback, no processing.

I am beginning to have the very unpleasant thought that stalling tactics are being used here, so that the player may gamble away the money again during his waiting time. In addition, the service is very poor in my eyes and since I have many comparisons, I must say, so bad in processing time was by far no casino.

So my current conclusion is this: Withdrawals over a certain amount are in my opinion deliberately delayed or simply not processed.
For me, this is simply an impertinence and really has nothing to do with a reputable casino.

The whole thing now goes 2.5 weeks to check 2 documents and confirm my withdrawal - this is all far from a good casino...

I will now wait for the weekend and if nothing comes by Monday, then I will take other steps.
The money I won is due to me and I will definitely stay on it - I will not give in on the amount either, I simply deposited too much for that...

I am now extremely p**sed off by the situation and p**sed off!



LG
Bastian

Edit by Julian: Private data has been removed for security reasons

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Julian
Elite
Hey Jemix,

I left you a message via Communicator

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Thenoobytuby
Rookie
Another Gammix booth. Could it be that the cases are piling up more and more or does it just seem that way to me?

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Anonym
There's always something happening only when you make a wave here... A rascal who thinks something bad about it...

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Anonym
Thenoobytuby wrote on 06/24/2022 at 3:46 pm: Another Gammix joint. Could it be that the cases are piling up more and more or does it just seem that way to me?

Probably it just looks that way. Sometimes there is a wave of complaints about Gammix, N1 or Rootz, in between some Curacao casinos. This probably also depends on the advertising in the social networks...

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Anonym
Thenoobytuby wrote on 06/24/2022 at 3:46 pm: Another Gammix joint. Could it be that the cases are piling up more and more or does it just seem that way to me?

Well, actually it's not piling up so much; the rate of complaints about the Gammix joints listed here is consistently - unacceptably - high...
Only the complaints themselves are different 🤷♂️... Everything included: eternal Verification, non-transparent bonus conditions, payouts that take forever

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hustlehoff
Expert
It's just about that you continue to play with your balance more not have tried with me, with whom actually not? Gammix should simply be unlisted here, well you earn from it but stand but once with honor for decent casinos and not apply a group that constantly on the conveyor belt faxes makes where it can only.

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Caro
Expert
Jemix's account was fully verified on 25.06 and the payout has been processed in the meantime, so I will close the thread.

This thread was closed

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