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Cashi Mashi: Cashi Mashi does not pay out money alleged bonus violation (Page 8)

Topic created on 22nd Jun. 2020 | Page: 8 of 10 | Answers: 99 | Views: 16,193
derzweifel
Experienced

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:18 pm CEST#74
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Philo87 wrote on 23.06.2020 at 15:14
i don't assume that, because the Cashi Mashi manager didn't get back to me after the copy & paste PN

Well, the colleague who has reported here (which I find basically good) will be neither "manager", nor "boss" of the casino and consequently not decide how the case is treated. At the end of the day, he can only pass on what others tell him to do.

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Philo87
Rookie

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:21 pm CEST#75
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derzweifel wrote on 23.06.2020 at 15:18

Well, the colleague who has reported here (which I find basically good) will be neither "manager", nor "boss" of the casino and consequently not decide how the case is treated. At the end of the day, he can only pass on what others tell him to do.

Yes that may be, but you can still answer questions, so times these are marked as "read" and he is regularly online.

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cbz490
Experienced

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:31 pm CEST#76
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Liked this post: Avatar von sippi sippi
Philo87 wrote on 23.06.2020 at 15:21
Yes that may be, but you can still reply to questions, so times these are marked as "read" and he is regularly online.


Alone what your topic has made waves here against what they would have had to pay

The casino Cashi Mashi is for me the big loser, I personally never register there in life thanks to your theme makes already times below my line 100 € initial Deposit .

Please share your experiences everywhere to bring about an even greater image damage!

Thanks

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sippi
Expert

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:36 pm CEST#77
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Max1303 wrote on 06/23/2020 at 13:00

Dear Caro,


first of all: I appreciate your commitment.

My opinion

Absolute nonsense what the casino does. I find it sad that Gamblejoe also recommends Cashimashi.

Why I think so?


1. From a legal point of view, not every GTC is effective. I don't like the fact that Gamblejoe gets out of the affair by focusing on the wording of the clause, which is ALWAYS clear.

2. There is NO factual reason for not playing such games. After all, it is NOT about triggering the buyfeature. However, if there is NO factual reason, then the named clause is REASONABLE and a pure BONUS FALSE.

3. The wording of the clause is: 10.2 Bonus money CAN!!!! be wagered on all casino games except EGT games, Feature Buy games, video Poker games and live table games.


If the clause were clear, then it should read MAY. However, the topic creator MAY play feature buy games. How was it suddenly with the UNIQUE clause.



I honestly don't understand how you can put a casino behind such a practice. The clause is misleading and arbitrary. Why would you stand behind and even recommend a casino that uses ambiguous and arbitrary clauses?

What Max says.


@GJ Please insist that the point in question is changed in the T&Cs, i.e. worded more clearly. If Cashi won't go along with that, out with them. At least to the grey list.

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Latino
Experienced

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:41 pm CEST#78
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I like Zugzwang:
The casino manager can now continue to insist on the GTC and (and thus earn the umut of the clientele) or treat Philo87 particularly accommodating (which I really wish him) but break their own GTC.

So trustworthy is different and for me a no-go at a casino. But everyone must decide for themselves.

Furthermore, it has drawn my attention to the report, where it says that the bonus offer is very dubious.

https://www.gamblejoe.com/testberichte/cashi-mashi/


Further excerpts:
At the first test I had criticized that there is no list of excluded games. One should simply open the slots. If the Bonus money is not displayed, you can not play the games with bonus, the support told me at the time.


I have now asked support again for a list of excluded games. I was told that you can now play all slots with bonus.


Here GambleJoe could improve something because probably the calculation algorithm may not work correctly:

Overall conclusion: Recommended

@cbz490:
Casino Cashi Mashi is the big loser for me

I think you have expressed yourself a bit unfortunate. If a casino sets such conditions to the detriment of its own clientele, the casino is not a "loser" but itself to blame.

For me, the trust would already be destroyed so far that I would warn against this casino even in the case of a change in terms and conditions

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Philo87
Rookie

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:45 pm CEST#79
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Perhaps a brief addition:

i have just contacted the MGA (Malta Gaming Authority). Maybe something will happen through this channel

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Latino
Experienced

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:53 pm CEST#80
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The MGA will probably not do much because the action of the casino is covered by your terms and conditions. Well a try costs nothing

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Philo87
Rookie

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 03:55 pm CEST#81
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Latino wrote on 23.06.2020 at 15:53: The MGA will probably not do much because the action of the casino is covered by your terms and conditions. Well a try costs nothing

That is possible, but the contact also referred more to the so-called bonus terms. That these are misleading for the player

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gamble1
Icon

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 06:45 pm CEST#82
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Philo87 wrote on 23.06.2020 at 13:31
Congratulations then, the glass is half full for you and half empty for me. You can interpret it either way. The point is simply that this is misleading. It needs to be declared clearly. As already described at the beginning, I have read through EVERYTHING, every single condition. It is simply because this condition is simply opaque. Nothing more, nothing less

And I'm also telling you that it's listed that way on purpose


Hello first

You say it must be clearly stated one must not play the games in principle ?

But it is also in no Casino AGB's the feature Buy's are forbidden but that is so far already excluded as it concerns the most encountered Max Bet Rule so this point is also not exactly mentioned and nevertheless most know about it

I Personally act in such cases mostly so in doubt inquire

Basically, casinos can write anything in their terms and conditions these are yes before the contractual relationship of the customer to read and accept

If I finance a car and it is part of the contract to use only workshop xyz which is part of a chain but explicitly this branch was meant I can not trust my personal assessment but should ask the contract partner to avoid problems

For me, for example, this sentence in the terms and conditions would be clear because of Feature Buy games is spoken and not explicitly of the feature buy function which is at least for me a clear difference of two things

About the sense of it can be argued but sense does not bring much because why do all other casinos exclude zb. dead or Alive with Bonus money or 100 other slots?

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Max1303
Experienced

Cashi Mashi does not pay out money alleged bonus violation

23rd Jun. 2020, at 07:03 pm CEST#83
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gamble1 wrote on 06/23/2020 at 6:45 pm


Basically casinos can write everything in their AGB's these are yes before the contractual relationship of the customer to read and accept


About the sense of it but you can argue but sense does not bring much because why do all other casinos exclude zb. dead or Alive with Bonus money or 100 other slots?

To the terms and conditions:

Legally, the would not even stand. The AGB law is unified throughout Europe and has numerous protective mechanisms for exactly these cases. However, this will be of no use to anyone, because no one sues and also the MGA does not examine any court and and AGB.


To dead or Alive:
The reason is quite simple: the high Variance, which is to the detriment of the risk. The casinos can pretty much calculate if and how a bonus offer will affect. All of this is analyzed.
The same applies to slots with a very high RTP

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