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Boom Casino: [solved] Boom casino cancels deposit!!! (Page 3)

Topic created on 15th Feb. 2021 | Page: 3 of 3 | Answers: 28 | Views: 4,780
wettibernd
Expert

[solved] Boom casino cancels deposit!!!

16th Feb. 2021, at 12:27 pm CET#22
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Adler94 wrote on 16/02/2021 at 00:08: I had the problem with Twin. Had deposited Saturday evening and it wasn't on until Monday afternoon. Support couldn't help either, supposedly it was due to Trustly. I had never experienced such a thing before

Happens from time to time with Trustly, has also happened to me, but seems to be extremely rare so what.

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Anonym

[solved] Boom casino cancels deposit!!!

16th Feb. 2021, at 03:52 pm CET#23
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cancellation just takes its time at the bank...2-5 working days...
that with Trustly I had last weekend. Saturday deposited, wanted to gamble, on Tuesday the money was finally booked

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XXLEONIDASXX
Top Member

[solved] Boom casino cancels deposit!!!

16th Feb. 2021, at 03:52 pm CET#24
2 Likes

Liked this post: Anonym, Avatar von Schlumpi1010 Schlumpi1010
Update :
My €50 was suddenly back in my Neteller account today with no message from either neteller or Boom.

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werdersven1986

[solved] Boom casino cancels deposit!!!

10th Apr. 2021, at 01:03 am CEST#25
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I deposited 50 € via Trustly at boom 4 days ago and the money was cancelled by boom casino. They told me it should be back in my account within 3 days. Today is day 4 and the money is still not on the account. I have now contacted boom again and the financial department will get back to me. Is really to puke something like that

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Hidaruma
Top Member

[solved] Boom casino cancels deposit!!!

10th Apr. 2021, at 09:59 am CEST#26
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werdersven1986 wrote on 10.04.2021 at 01:03: I deposited 4 days ago at boom 50 € via Trustly and the money was canceled by boom casino. They told me it should be back in my account within 3 days. Today is day 4 and the money is still not on the account. I have now contacted boom again and the financial department will get back to me. Is really to puke something like that

Why would they cancel your Deposit? Sounds dubious again.

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1234Hallo
Rookie

[solved] Boom casino cancels deposit!!!

10th Apr. 2021, at 01:10 pm CEST#27
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XXLEONIDASXX wrote on 02/15/2021 at 13:30: guys I am so p**sed right now!

Here's what happened
I deposited 50€ at 12:49 at Boom casino via neteller.
Came ne error message and money was debited from my account at Neteller, but at Boom is nothing. At neteller there is an orange dot behind the payment and it says pending. Have asked Boom in chat and they say that the payment was canceled I would get my money back in 3 days. Da say ihh I wanted to play now and why it was canceled. Can not answer me the Lucas 😡
Then I say why. 3 days. The Deposit went aucz immediately? I would have to ask my bank. Then I asked where the problem was. Whether the payment was canceled by neteller or boom?! Can not tell me, I should write an email... I'm so p**sed right now! Only more problems with the casinos... One wins nothing more and burns as so much money and then now also such a garbage there... And vorallem not at all competently the chat... Can not he say came as only... Unbelievable I find such a thing! Well let's see when I see the money again ... Whether at all.

Have exactly the same problem. On 01.04 deposited, nix was on it ... With chat and support by mail written and the same answer with the 3 days received
So far, no further response to my inquiries, since it is not received by me yet

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XXLEONIDASXX
Top Member

[solved] Boom casino cancels deposit!!!

10th Apr. 2021, at 07:47 pm CEST#28
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1234Hello wrote on 10/04/2021 at 13:10
Have exactly the same problem. Deposited on 01.04, nix was on it ... emailed with chat and support and got the same answer with the 3 days
So far, no further response to my inquiries, as it has not been received by me yet either

Boom is over for me! Too much is the runs there.
Zb. Comes with me constantly when I play there "they were logged out because of inactivity, although I was active all the time and play. This happened to me a few times when I played crazy time and wins with good bet on the bonus rounds were just nicjz credited and the stakes also nicjz back. Written back and forth with support. Problem was of course not with Boom... Was clear😂
End of the song money not get.. And only standard responses.

Then my girlfriend also played at Boom and suddenly 100€ were gone from her account. Has of course totally upset and also written to support.... Back and forth and the end was also that the money is gone.... Boom has no fault. One could not see any discrepancies. I was there and have seen it, that the 100€ were gone and have not reappeared.

Is simply ne impudence soas and does not go at all!

And the error that you are logged out nicut only 1 day occurred, but more often.

Am just glad that it is not about thousands of €...

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tEquilA
Amateur

[solved] Boom casino cancels deposit!!!

20th Apr. 2021, at 09:37 pm CEST#29
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CasinoReuber wrote on 02/16/2021 at 12:17 PM
Is normal with Trustly, especially on weekends. Have there something like a credit limit for payments that are directly forwarded, because Trustly assures the seller that your transfer will arrive.Grad if little is on the account or many Trustly payments have already been made you have to wait until the transfer has arrived.

Trustly and the limit:

I haven't used it for several months, then I wanted to Deposit a small amount (small in the sense of 50€), bang, limit reached, money only available after 24h. A deposit in several months blows up the limit? Please how, please what? 🤪

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Caro
Expert

[solved] Boom casino cancels deposit!!!

21st Apr. 2021, at 07:35 am CEST#2
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After the TE could solve the problem, I will close the thread. (Have overlooked the thread...)

This thread was closed

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